Residenza San Fermo

The room itself is lovely, and I can see this place being a good option, but several things were misleading and spoiled our stay. We were woken by a late check-in at 10:45pm: the woman checking in the new guests gave the full briefing right outside our bedroom and turned on hallway lights that lit up our room. We had an early flight, so this woke us. The guests were considerate when they came back after 01:30, so the problem was the management's late check-in. This is an apartment where two bedrooms are rented separately, so guests do need to respect one another. The payment had already been taken before we arrived, even though Booking said it would be charged at the hotel. We couldn't use the Revolut card we'd loaded for the trip. The owner also sent us to Paradiso Parking, which wasn't €10 a day or a 5-minute walk away, and it doesn't take cards. The dishwasher, oven and hob were listed, but we found out after grocery shopping that we couldn't use them. Wine or champagne was listed too, but wasn't there. When we asked about turning on the hob's gas, the owner said it wasn't included, despite what the website said. The kitchen electrics need care as well: there aren't enough sockets or 3 pin adapters for all the appliances, and some socket rocker switches don't turn off. Others have said how nice the place is, and I agree. It could be a good choice if it weren't for these issues.