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Hotels in CHITOSE, JP

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Family friendly

About this property

Feeling like at home during the long journey is priceless. Guest house "Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan" is located in Chitose. This guest house is located in 28 km from the city center. Location You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a spa center and a doctor. Ski and snowboard fans will enjoy a skiing area and an off-site skiing area. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities. There are playrooms for children at the guest house. They will be having so much fun that you might have to spend the evening with adults. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, a safe-deposit box and a concierge. At the guest house In the room, there is a TV and a mini-bar. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Beach access
Air conditioning
Bar

Good to know

Check-in
From 15:00
Check-out
Until 10:00
Parking
Free
Breakfast
Available
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Children
Family friendly
Room types
4

Room Information

Rooms

Tatami Area Suite

  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Japanese Style Twin room with lake view

  • 2 guests
  • twin beds
  • shared bathroom
  • shared-bathroom
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Tatami Area Twin room with lake view

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
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Japanese Style room with mountain view

  • shared bathroom
  • shared-bathroom
  • tv
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
2854 reviews

Paweł K.

10/10

I felt like a lord or king here. The rooms and dining room were well prepared, the onsens were ready to use, and the staff were professional and very polite. Other international visitors sometimes tried to talk with me, but they left me alone when I didn't feel like chatting. Make sure to book a food potion with the room. Breakfast was a tasty open buffet every day, with plenty to choose from and amazing quality. Dinner was incredible too, something different every day, and I always left full. From my room, the gorgeous lake view changed through sunrise, sunset, and moonrise, and it kept taking my breath away. I had my dream holidays here and recommend the place to everyone.

Morgan W.

10/10

The staff were very kind to us as foreigners, and they knew enough English that I felt at ease. From central Sapporo, an Uber took about an hour in the morning and cost around $100 USD one way. We booked a private onsen because we have tattoos, and being able to enjoy the lake and mountain views in private was perfect. It felt well worth the trip from Tokyo to Hokkaido. You can book a day pass as well as a private onsen, but make the private reservation online through the link and form so they can confirm it. Both the day pass and private bath have separate fees. Arigatou gozaimashita! Hope I got the spelling right.

Ethan V.

6/10

The room was great, but we hadn't booked dinner ahead and there were no seats left for us. There aren't any other restaurants nearby, either. It's strange to have overnight guests in such an isolated spot and not be able to feed them.

Chloe B.

10/10

The onsens look straight out over the lake, so it's a lovely place to unwind with a view. If you're staying for a holiday, I'd get up early and catch the sunrise from the baths. It's also good for relaxing after a long day. Just keep in mind that the hotel is far from a lot of places, so getting out to do other things can be difficult.

Amenities

Everything available at this property

84 Facilities

General Services

48 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Heating
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Room service
  • Linens
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Luggage storage
  • Telephone
  • Cafe
  • Transfer services
  • Karaoke
  • Hiking
  • Fishing
  • Family/Kid Friendly
  • Skiing
  • Skiing Off Site
  • Temperature control for staff
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless Check In And/Or Check Out
  • Additional Measures Against COVID 19
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Concierge
  • Café
  • Banquet hall
  • Game room
  • Hot tub
  • Sakura Quality An ESG Practice
  • Canoeing

Accessibility

3 available
  • Upper floors accessible by elevator
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

2 available
  • Offsite parking reservations required
  • Car park

Meals

9 available
  • Minibar
  • Bar
  • Breakfast
  • Restaurant
  • Snack bar
  • Vending machine
  • Bottled water (at extra charge)
  • Kettle
  • Air conditioning in Restaurant

Business Services

4 available
  • Meeting and presentation facilities
  • Conference Hall
  • Conference room
  • Meeting room

Recreation & Wellness

8 available
  • Spa tub
  • Doctor
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
  • Steam bath
  • Spa centre

Pool and beach

1 available
  • Beach/pool towels

Children

1 available
  • Playroom

Pets

1 available
  • Pets Not Allowed

Room Amenities

5 available
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Towels and bed linen

What's nearby

Explore attractions, restaurants and transport around the hotel

56 places nearby
Closest Bus 頭大仏前

16.2 km

Closest Bus 滝野峠

16.3 km

Top attraction nearbyporopinai park

2.8 km 35 min walk

Dining nearby 16 Restaurants

77 m 1 min walk

Attractions

20
  • poropinai park2.8 km 35 min walk
  • Poropinai Observatory3.0 km
  • Shikotsu-Tōya National Park6.5 km
  • Shikotsu-Tōya National Park.7.6 km
  • Yamasen Bridge Ruins7.7 km

Restaurants

16
  • コーヒーラウンジ新樹77 m 1 min walk
  • レストラン駒草408 m 5 min walk
  • ポロピナイ食堂2.7 km 34 min walk
  • Azzurro7.6 km
  • Healthy Buffet Amam7.6 km

Transit

20
  • 頭大仏前Bus16.2 km
  • 滝野峠Bus16.3 km
  • 厚別の滝Bus16.3 km
  • すずらん公園東口Bus16.5 km
  • 真駒内滝野霊園前Bus16.5 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 19:30Front desk timing
Check-out10:00Departure timing

Fees and optional services

  • Deposit

    Deposit required

Rules and eligibility

Children

Ages 0-3 - Extra bed available