Jasmine L.
The public bath was lovely, with an indoor option and a rooftop outdoor bath where we could enjoy Mount Fuji. There wasn’t an in-room onsen. We stayed three nights with family in autumn 2025, and nearly every room has a Fujisan view. We chose half board, and every meal was lovely, with superb food. On the third morning they offered a western breakfast option in case guests were tired of Japanese style. The staff were welcoming, and almost everyone spoke English, so communication was easy. The hotel runs a free morning shuttle to some attractions, which saves you queuing for the sightseeing bus. Great location, and I’d recommend it to anyone wanting to enjoy Kawaguchiko.

