Matsue Excel Hotel Tokyu
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Japanese
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
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1 / 5 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
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1 / 5 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bedsheets
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
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1 / 4 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Grace L.
The buffet must be popular. We tried dropping by one afternoon, but it was already fully booked, so reserve ahead if you want to eat there. I was sorry to miss it, especially since lunch seemed particularly busy. Our first room wasn't what we'd expected. I called reception, and itaduka, if I have his name right, came up promptly, apologized, and checked it out. He quickly arranged another room for us, which was much larger. I don't usually like to complain, but he handled it kindly and took action right away. I'd strongly recommend staying here.

Nikhil P.
The breakfast buffet was a highlight for me. I like when Japanese hotels serve local dishes, and here I tried akari clam soup, eel, and flying fish cutlets. I really enjoyed them. The hotel is a little farther from the sights than some of the other business hotels by the station, though in Matsue that mostly means the castle. There are restaurants and bars nearby, and I thought the service, breakfast, and price made up for the walk. The restaurant seemed too pricey and fancy for me, so I skipped both breakfast and dinner there. There's a small conbini in the main building for snacks. The room was a decent standard Japanese business hotel room and felt like good value, perhaps because the city doesn't get a huge number of tourists. It had a range of amenities, and the chilled mineral water waiting on arrival was much appreciated in the Japanese summer. The heat had me drenched in sweat, a bit like Singapore. Most of the staff were attentive and helpful, especially with our one-year-old, and the breakfast team looked after us well. The one exception was the woman who checked us in. She seemed determined not to smile, acknowledge us, or make eye contact. Even so, I'd be happy to stay here again when visiting Matsue.
Arjun M.
Breakfast had a good selection, and the room was fairly small, much like one in Tokyo. The hotel's name on the building doesn't include "Matsue," which can be confusing.
Sarah G.
A microwave was the one thing I missed. That was pretty common at hotels I stayed in around Japan, though. The room here was surprisingly large for the price, the hotel looked lovely, and the staff were friendly. It's probably the best-located place in the city. Breakfast is available on site, but I don't think I saw a booking option that included it.
Harpreet G.
At Matsue Excel Hotel, Okamoto at reception was so helpful when I realized I'd left some belongings in Kurashiki. She quickly sorted things out and put me at ease. Many thanks to her.
Amenities
Everything available at this property
General Services
35 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Reception desk
- Room service
- Linens
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Laundry service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Luggage room
- Clothes dryer
- Smoking area
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
7 available- Breakfast
- Restaurant
- Vending machine
- Kitchen
- Kettle
- Bar
- Air conditioning in Restaurant
Business Services
6 available- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
1 available- Massage
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Towels and bed linen
Languages
2 available- English
- Japanese
What's nearby
Explore attractions, restaurants and transport around the hotel
143 m 2 min walk
169 m 2 min walk
731 m 9 min walk
10 m 1 min walk
Attractions
20- Lake Shinji Sightseeing Boat, First Boarding Point731 m 9 min walk
- Shirakata Park1.0 km 13 min walk
- Shimane Art Museum1.2 km 15 min walk
- Matsue History Museum1.5 km 18 min walk
- Kounkaku1.5 km 19 min walk
Restaurants
20- Restaurant Mosoro10 m 1 min walk
- てんこ盛り51 m 1 min walk
- カルビ屋慶73 m 1 min walk
- 一福75 m 1 min walk
- Uccカフェメルカード 松江一畑店91 m 1 min walk
Transit
20- 松江Train143 m 2 min walk
- 松江駅Bus169 m 2 min walk
- 中央郵便局前Bus238 m 3 min walk
- 松江駅南口Bus254 m 3 min walk
- 宍道湖遊覧船乗場Bus304 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply