Matsue New Urban Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- telephone
- toiletries
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- telephone
- toiletries
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1 / 5 Deluxe Double room with lake view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- telephone
- toiletries
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Deluxe Twin room with lake view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- telephone
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Lucia R.
The breakfast buffet had a great mix, from local dishes like clams and soba to eggs, croissants, bread, and yogurt. The view was incredible, and the room felt new and comfortable. It's a great spot by the lake and close to the castle, with friendly staff who were helpful and spoke English. The amenity bar had just about anything, even a scrunchie, a yukata, and a table. Everything was spot on, and the price felt fair. Best hotel I've stayed in in Japan. I'd give it seven stars if I could.
milo G.
The onsen is on the small side, but it's cared for and, surprisingly, welcomes guests with tattoos. That's not something I've often come across in Japan, and I appreciated it. The rooms were clean and comfortable with what I needed for a short visit, and the staff were friendly and helpful. Matsue New Urban Hotel is also well placed, close to everything, and made for a comfortable stay.
Rachel L.
The lake view was lovely, and the lobby has a generous selection of toiletries and gifts. There's also a kombini next door. Rooms are a little snug, but designed thoughtfully, and the stay was good value.
mina C.
From this waterfront hotel, you can get amazing views over the city. Staff are helpful, and there are lots of features and amenities, though some depend on the season. Plenty of places to eat are nearby, and a beautiful temple is right next door.
Sanne V.
I chose the hotel mostly because it fit my budget and had paid parking for my road trip, but I ended up enjoying it. Matsue Castle and the park and attractions around it are within walking distance. There are also plenty of restaurants and bars across the road. The hotel restaurant looked too fancy and expensive for me, so I skipped both meals there, though the main building has a small conbini for snacks. My room was more spacious than I'm used to, enough to open my suitcase fully. The bathroom looked recently redone, the soaps were good quality, and sleepwear was provided. WiFi worked fine. The door let in some sound and light, and the headboard being under the window bothered me because of fengshui. The staff were lovely, and their English was good, which this gaijin appreciated. The reception area had the biggest amenities section I've seen, and you can borrow bicycles at the front desk to explore the lake. I'd recommend staying here and would come back if I had the chance.
Amenities
Everything available at this property
General Services
36 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Gift shop
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Airport transportation
- Tour assistance
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Laundry service
- Launderette
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Parking
Meals
5 available- Bar
- Breakfast
- Restaurant
- Vending machine
- Air conditioning in Restaurant
Business Services
4 available- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
Recreation & Wellness
1 available- Massage
Sports
2 available- Bike rental
- Bicycle hire service
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Fridge
- TV
- Hairdryer
- Bathtub
- Shower
- Slippers
What's nearby
Explore attractions, restaurants and transport around the hotel
82 m 1 min walk
331 m 4 min walk
526 m 7 min walk
43 m 1 min walk
Attractions
20- Kounkaku526 m 7 min walk
- Matsue Shrine562 m 7 min walk
- Shirakata Park629 m 8 min walk
- Matsue Castle698 m 9 min walk
- Matsue History Museum744 m 9 min walk
Restaurants
20- スカイビュー キャンドル43 m 1 min walk
- 大阪城52 m 1 min walk
- 上田そば店68 m 1 min walk
- 焼肉きたがき78 m 1 min walk
- to loved ones106 m 1 min walk
Transit
20- 須衛都久神社前Bus82 m 1 min walk
- 宍道湖大橋北詰Bus122 m 2 min walk
- 市役所前Bus166 m 2 min walk
- 県庁南入口Bus216 m 3 min walk
- 京橋Bus217 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply