Aisha R.
We stayed in the deluxe room, which was spacious and had beautiful views. Even the bathtub had a lovely view, and felt like our own little onsen. There's ample parking, and the kids had all the space they wanted to play in the snow. The staff were pleasant and accommodating. Special thanks to Hide-san for making us feel so welcome. He's one of the main reasons we'd come back. The one thing I'd change is breakfast service. It seems to be outsourced to an outside vendor, and that vendor really needs to be replaced immediately if this hotel is to stay one of the best places to stay in Niseko.
