Hotel Grand Toya
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 10:00
- Extra bed
- JPY 1100
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 1 Standard room
- shared bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- safe
- shared-bathroom
- shower
- slippers
- towels
- tv
- wi-fi
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1 / 2 Standard Double room with lake view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fridge
- private-bathroom
- safe
- tv
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1 / 1 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fridge
- private-bathroom
- safe
- tv
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1 / 6 Standard Quadruple room
- 4 guests
- shared bathroom
- fridge
- safe
- shared-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Mabel W.
The location worked really well, right by the ferry and bus terminals and in the middle of the shopping street. Staff were friendly and helpful. When I left my luggage before check-in, they gave me a coupon I could use for the ferry. The food was delicious, and they took my vegetarian request seriously without cutting corners. The hotel is dated, as other people have said, but it was clean. Our room had a great view and we could watch the fireworks privately. For the price, it’s a fantastic choice if you’re okay with an older hotel.

Thomas L.
We checked in on May 7, 2025, and parked right in front. The room’s lake view really took us by surprise. I went to the onsen at night and again in the morning. Dinner and breakfast were included in what we paid, so taking everything together, it was great value for money.
JUN T.
The room had a great view, and the location was great too. There’s a daily fireworks display on Lake Toya from 8.45pm to 9.05pm, from April 4 to October 31. I could see it from my room for about ten minutes, then the fireworks gradually moved toward the far end of the lake. The hotel and facilities are a little dated. The Japanese dinner and breakfast sets were okay. The onsen wasn’t crowded and had several pools. One was around 37-38°C, close to body temperature, and very comfortable to soak in.
Doyun K.
The room was a little old, and so was the onsen, but I still recommend the hotel for the price. I’d booked dinner but arrived late, at 7pm, and under the hotel policy I couldn’t have my dinner as planned. They did manage to serve my course, though, and the staff were very kind and handled the food service really well.
Jakub N.
We stayed in a Japanese style room overlooking the lake and really liked the place. It has a great atmosphere, friendly staff, and impeccable views. The hotel is a bit outdated, but the rooms are clean and well kept.
Amenities
Everything available at this property
General Services
40 available- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Gift shop
- Reception desk
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Wake Up Service
- Cafe
- Taxi booking
- Hiking
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- 24 Hour Security
- Lift access
- Shop
- Luggage room
- Café
- Smoking area
- Hot tub
- Non Smoking Establishment
- Canoeing
- Horse riding
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
6 available- Coffee/tea for guests
- Restaurant
- Vending machine
- Kitchen
- Bottled water
- Bar
Business Services
2 available- Fax and copy machine
- Meeting room
Recreation & Wellness
6 available- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Spa centre
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Fridge
- Family room
- Flat Screen TV
- Bathrobe
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
123 m 2 min walk
4.8 km
96 m 1 min walk
32 m 1 min walk
Attractions
20- Toyakokisen ferry terminal96 m 1 min walk
- Lake Toya Hot Spring268 m 3 min walk
- Toyako Visitor Center297 m 4 min walk
- Lake Toya Onsen Illumination Tunnel488 m 6 min walk
- Fountain Square523 m 7 min walk
Restaurants
20- レストランかわなみ32 m 1 min walk
- Toya Marche42 m 1 min walk
- そば蔵76 m 1 min walk
- レストラン 望羊蹄94 m 1 min walk
- 高柳商会103 m 1 min walk
Transit
20- 洞爺湖温泉バスターミナルBus123 m 2 min walk
- ウィンザー洞爺シャトルバス・バス停「洞爺湖温泉」Bus142 m 2 min walk
- 桜町Bus172 m 2 min walk
- 中央通りBus354 m 4 min walk
- コミュニティーセンター前Bus550 m 7 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply