Rauan Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Nurlan T.
The doors were the worst part of my stay at Rauan Hotel in Astana. Every room had a broken door, barely fit to be called a door, and they were almost impossible to close or secure. That left me worried about my safety and unable to relax during an already difficult situation. I ended up at the hotel because a snowstorm hit Astana on February 8, 2024, and I had no other option for shelter. Inside, the rooms felt more like a war zone than a hotel. The carpets were filthy, the furniture was broken, and the whole place felt neglected and unwelcoming. Maintenance seemed lacking throughout. I understand that a storm can leave you with limited choices, but I strongly suggest looking at other places to stay in Astana before booking Rauan Hotel. The condition of the hotel showed little commitment to even a basic standard of accommodation. My stay was a regrettable experience, and I hope it helps others avoid the same dismal conditions.

Kairat I.
There’s parking, and some of the rooms are especially spacious and attractive. It’s a small hotel close to the Nur-Sultan-1 train station, with clean, cozy rooms that are quite suitable for a stay.
Alexander K.
We agreed on a price when we booked a room for one night. There were some minor renovations happening at the hotel, but they didn't bother us. I'd recommend it 👍
Daniel B.
Magnum supermarket
Amenities
Everything available at this property
General Services
17 available- ATM
- Air conditioning
- Smoke Free Property
- Newspapers
- Ticket assistance
- Express Check In
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Deposit boxes
- Cafe
- Tour assistance
Internet
1 available- Free Wi Fi
Parking
3 available- Parking
- Free parking nearby
- Free Parking on Premises
Meals
2 available- Coffee/tea for guests
- Breakfast
Pets
1 available- Pets allowed
Room Amenities
3 available- Non Smoking Rooms
- TV
- Hairdryer
What's nearby
Explore attractions, restaurants and transport around the hotel
122 m 2 min walk
253 m 3 min walk
2.8 km 34 min walk
606 m 8 min walk
Attractions
20- Saken Seifullin Museum2.8 km 34 min walk
- Arbat3.6 km
- Pedestrian bridge3.9 km
- Astana Central Park4.2 km
- Defenders of the Motherland Monument5.7 km
Restaurants
20- Столовая606 m 8 min walk
- Кафе «Шынар»649 m 8 min walk
- Пицца Блюз674 m 8 min walk
- Smoky Burger Studio733 m 9 min walk
- Хива829 m 10 min walk
Transit
20- Нұрсұлтан Назарбаев Халықаралық әуежайыAirport19.0 km
- Теміржол вокзалыBus122 m 2 min walk
- Дәулет сауда үйіBus149 m 2 min walk
- Карасай батыраBus247 m 3 min walk
- Астана-1Train253 m 3 min walk

Stay rules
Important conditions for your stay