Riad Ben Tachfine
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 00:00
- Check-out
- Until 00:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Nabil G.
We booked three nights but left after just one because of several serious problems. The place was in poor condition from the moment we arrived, well below what was advertised. Don't trust the photos on Google. I attached a photo of the entrance to this supposedly 4-star riad. After checking in and going out to explore, we got back around 7:00 pm and waited over 30 minutes in a dead-end street with no response. An elderly neighbor eventually let us in, not a staff member. The next morning staff said they hadn't known the bell was broken, which wasn't credible. There was no proper reception or reliable access. Our room was freezing and the air conditioning didn't work. Staff gave us a small portable heater instead of fixing it, but it wasn't nearly enough. There was no hot water during our stay, and the in-room safe didn't work either. Rather than repair it, they gave us a portable safety box, which defeats the point of having a fixed safe in the room. When we raised the problems, staff kept dismissing them, saying the hot water had worked the day before or that our room was far from the tank. They were just as dismissive about the broken AC, and none of the issues were properly resolved. The poor condition, missing basic amenities, unreliable access, and attitude from staff fall far short of any reasonable 4-star standard. It wasn't worth the price, and I wish I could give zero stars.
pablo R.
Such a quiet area, with lovely, helpful hosts and an amazing breakfast. I really recommend staying here. The rooms can get a bit cold in winter, though.
yvonne V.
The staff were so warm and thoughtful, and we loved all three Achmeds working there. They made us feel genuinely welcome. The riad is beautiful, and we'd love to come back one day.
Ryan T.
After busy days around the old town and souks, we loved coming back to the calm atmosphere here. My wife and I felt at home right away. The staff were welcoming and accommodating, and breakfast was beautifully presented. We hired an English guide through the Riad, and he was excellent. We brought our 7month old, who loved it too. They have a travel crib, and we'd definitely recommend the Riad.
Amelia W.
We spent two nights here with our 7M old and had a lovely stay. It's quiet and clean, with great showers, and close enough to walk to the main square. The staff were kind and accommodating, answered all our questions, smiled at our son, and booked services and a walking tour for us. Essaid was amazing too. We highly recommend staying here and would come back to Marrakech.
Amenities
Everything available at this property
General Services
84 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Chapel
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Deposit boxes
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- riad
- American Express
- MasterCard
- Visa
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Ski slopes
- Entertainment Area
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Supermarket
- Shop
- Sun terrace
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Café
- Non Smoking Area
Accessibility
1 available- Accessibility features
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
2 available- Electric car charging
- Parking
Meals
10 available- Bar
- Breakfast
- Buffet breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
- Dining area
Pool and beach
1 available- Beach
Sports
4 available- Free bicycle rental
- Bike rental
- Mini golf
- Golf course
Children
1 available- Babysitting service
Room Amenities
6 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Hairdryer
- Family rooms
- Towels and bed linen
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
263 m 3 min walk
4.7 km
798 m 10 min walk
75 m 1 min walk
Attractions
20- Le Jardin Secret798 m 10 min walk
- Marrakech Quad & Buggy875 m 11 min walk
- Park Arsat Moulay Abdesalam928 m 12 min walk
- Jardin Majorelle958 m 12 min walk
- Madrasa Ben Youssef1.0 km 13 min walk
Restaurants
20- Kasbah Tamadot75 m 1 min walk
- Latitude 3194 m 1 min walk
- Restaurant el gza110 m 1 min walk
- Oban160 m 2 min walk
- Snack Moslim228 m 3 min walk
Transit
20- Aéroport Marrakech Ménara ⴰⵣⴰⴳⵯⵣ ⵏ ⵎⵕⵕⴰⴽⵛ ⵎⵏⴰⵕⴰ مطار مراكش المنارةAirport4.7 km
- Grand TaxisBus263 m 3 min walk
- Gare RoutièreBus280 m 4 min walk
- Bab DoukkalaBus294 m 4 min walk
- Gare Routière - Bab DoukkalaBus345 m 4 min walk

Stay rules
Important conditions for your stay