Hotel Terramar

It's quiet, which is a plus, and the pool is depressing but better than having none. The bedding was clean, the fridge worked, and the room was sunny and pleasant, with good ventilation for Covid times. The other rooms I saw seemed dark, gloomy, and hot. I paid an extra 100 pesos a night for air conditioning and recommend insisting on one of the few rooms with it. On arrival, the desk man tried to put me in a low-floor room, despite my approved request for a high-floor corner room with balcony and the air-conditioning option, room #19. I had to call someone outside who spoke English, and they weren't especially supportive despite the advance approvals. Every fixture and finish was stained or pitted, and the fridge hadn't been cleaned. Service was poor. There was a desk worker with a developmental disability who couldn't speak. I'm sorry, but that made communication at a hotel very difficult and felt disrespectful to customers. There was no family around, no pizza, nothing. There are no Ubers here, and no cabs nearby at night. During the day, you'd have to hope to hail one, since they can't arrange a taxi. Other reviews are badly out of date and overstate the quality. Food options I trust are around the Zocalo and the more populated beaches, which are a better base for exploring. The nearby beaches people mention are dirty and not worth it, having seen them all. You can walk to the cliff divers at night, but the Mirador hotel itself isn't worth seeing. The public platforms are the best place to watch the divers. You still need to take a bus to Caleta or Caletilla. They're not the kind of beaches you came to Acapulco for, though they're nice for one afternoon. That same bus runs all along the Costera for 10 pesos, so you don't need to stay nearby for that experience.