Hotel Carolina Bacalar
About this property
Popular facilities
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- Parking
- Free
- Room types
- 4
Room Information
Rooms
1 / 6 DOUBLE GARDEN VIEW
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1 / 6 DOUBLE LAKE VIEW
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1 / 6 DOUBLE QUEEN SIZE BED
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1 / 6 DOUBLE TWO DOUBLE BEDS
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Guest reviews
Recent reviews shared by hotel guests
Shelley C.
The lunch and dinner menu could use some work, though breakfast was good each day. We enjoyed the beautiful, lush setting on Lake Bacalar, and the rooms were lovely. It’s also within walking distance of the main plaza. Xavier and Darwin gave excellent service at the beach bar, and our daytime front office person was accommodating too, though I’m sorry I didn’t get her name. We’d stay again. My only complaint is that at this daily price, they should provide more than two coffees and two bottles of water when asked. The night front office person was rude when we requested more coffee.

Samuel R.
Our upper-level treehouse room had a wonderful view from the patio hammock, and the resort was quiet during our visit. There was live entertainment by the pool on Friday night. I was looking for a waterfront hotel with a nice dock and free paddle boards and kayaks, and Hotel Carolina Bacalar ticked every box. Some other hotels I looked at charged extra for paddle boarding. We booked a great sailboat tour through reception, and they even offered a private sailboat tour with pickup from the hotel dock, which sounded luxurious. The room was amazing and all the staff were great. We loved our stay.
Denise M.
Very unpleasant. I thought the place looked cute when we walked up, but it was expensive and not worth the headache. If you want a relaxing trip, don’t stay here, especially in ROOM 9. We couldn’t get to sleep until 11 pm because of the noise, then were woken before 5 am. The room is directly above the dining room and bar, not the kitchen, and there’s no way to close the window. Employees started arriving around 5:30 am, which was 2:30 am for me because of the time difference. They slammed dishes and silverware and yelled back and forth, even though it was only a seating area. The air conditioning also dripped onto my face all night since it was right above my head. I love Mexico, but like anywhere, including the USA, there are good and bad places. This was a bad stay.
Avery B.
The food was the best we had all week, and the staff made us feel so welcome. It’s a fantastic boutique hotel, with a gorgeous, comfortable space. Highly recommend it. Can’t wait to return!
Javier L.
Darwin gave amazing service, and I loved the lively concept, the natural setting, and the beautiful rooms at Carolina. The shared spaces are lovely, with great food and drinks, plus kayaks and paddleboards to use. I really recommend getting out on the water in Bacalar that way. The pillows were the one thing that felt below the standard for the price, and they kept me from getting a good rest. That’s why I’m not giving five stars.
Amenities
Everything available at this property
General Services
6 available- Total number of rooms
- hotel
- 24 Hour Reception
- Garden
- Terrace
- Non Smoking Establishment
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
1 available- Breakfast
Pool and beach
3 available- Private beach area
- Indoor freshwater pool
- Outdoor freshwater pool
What's nearby
Explore attractions, restaurants and transport around the hotel
834 m 10 min walk
4.8 km
288 m 4 min walk
73 m 1 min walk
Attractions
20- Cenote Negro288 m 4 min walk
- Aleana Sailing Tours Bacalar528 m 7 min walk
- Balneario Municipal El Aserradero996 m 12 min walk
- Isla de los Pájaros1.2 km 15 min walk
- Laguna de los 7 colores1.3 km 16 min walk
Restaurants
20- ITZÁ Bar&Brasa73 m 1 min walk
- Chiltepin Marisquillos Bacalar314 m 4 min walk
- Macario Bacalar326 m 4 min walk
- Maíz Azul Bacalar328 m 4 min walk
- La Cascarita de Martin423 m 5 min walk
Transit
20- Taxi Collective nach ChetumalBus834 m 10 min walk
- Collectivo Chetumal paradaBus1.1 km 13 min walk
- Estación de autobúsBus2.2 km 28 min walk
- ADO Bus TerminalBus2.8 km 35 min walk
- Nueva Terminal de Autobuses ADOBus2.8 km 35 min walk
