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About this property

Located in Bacalar, Hotel Carolina is within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 1. 4 mi (2. 2 km) from Municipal Spa of Bacalar and 1. 5 mi (2. 5 km) from Canal de los Piratas. Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Free self parking is available onsite. Grab a bite from the snack bar/deli serving guests of Hotel Carolina. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM. Make yourself at home in one of the 16 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Popular facilities

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Free WiFi
24h reception
Breakfast available

Good to know

Parking
Free
Room types
4

Room Information

Rooms

DOUBLE GARDEN VIEW

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DOUBLE LAKE VIEW

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DOUBLE QUEEN SIZE BED

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DOUBLE TWO DOUBLE BEDS

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9/10
Excellent
420 reviews

Samuel R.

10/10

Our upper-level treehouse room had a wonderful view from the patio hammock, and the resort was quiet during our visit. There was live entertainment by the pool on Friday night. I was looking for a waterfront hotel with a nice dock and free paddle boards and kayaks, and Hotel Carolina Bacalar ticked every box. Some other hotels I looked at charged extra for paddle boarding. We booked a great sailboat tour through reception, and they even offered a private sailboat tour with pickup from the hotel dock, which sounded luxurious. The room was amazing and all the staff were great. We loved our stay.

Denise M.

2/10

Very unpleasant. I thought the place looked cute when we walked up, but it was expensive and not worth the headache. If you want a relaxing trip, don’t stay here, especially in ROOM 9. We couldn’t get to sleep until 11 pm because of the noise, then were woken before 5 am. The room is directly above the dining room and bar, not the kitchen, and there’s no way to close the window. Employees started arriving around 5:30 am, which was 2:30 am for me because of the time difference. They slammed dishes and silverware and yelled back and forth, even though it was only a seating area. The air conditioning also dripped onto my face all night since it was right above my head. I love Mexico, but like anywhere, including the USA, there are good and bad places. This was a bad stay.

Avery B.

10/10

The food was the best we had all week, and the staff made us feel so welcome. It’s a fantastic boutique hotel, with a gorgeous, comfortable space. Highly recommend it. Can’t wait to return!

Javier L.

10/10

Darwin gave amazing service, and I loved the lively concept, the natural setting, and the beautiful rooms at Carolina. The shared spaces are lovely, with great food and drinks, plus kayaks and paddleboards to use. I really recommend getting out on the water in Bacalar that way. The pillows were the one thing that felt below the standard for the price, and they kept me from getting a good rest. That’s why I’m not giving five stars.

Amenities

Everything available at this property

12 Facilities

General Services

6 available
  • Total number of rooms
  • hotel
  • 24 Hour Reception
  • Garden
  • Terrace
  • Non Smoking Establishment

Internet

1 available
  • Wi Fi

Parking

1 available
  • Car park

Meals

1 available
  • Breakfast

Pool and beach

3 available
  • Private beach area
  • Indoor freshwater pool
  • Outdoor freshwater pool

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Taxi Collective nach Chetumal

834 m 10 min walk

Closest Train Estación Bacalar

4.8 km

Top attraction nearbyCenote Negro

288 m 4 min walk

Dining nearby 20 Restaurants

73 m 1 min walk

Attractions

20
  • Cenote Negro288 m 4 min walk
  • Aleana Sailing Tours Bacalar528 m 7 min walk
  • Balneario Municipal El Aserradero996 m 12 min walk
  • Isla de los Pájaros1.2 km 15 min walk
  • Laguna de los 7 colores1.3 km 16 min walk

Restaurants

20
  • ITZÁ Bar&Brasa73 m 1 min walk
  • Chiltepin Marisquillos Bacalar314 m 4 min walk
  • Macario Bacalar326 m 4 min walk
  • Maíz Azul Bacalar328 m 4 min walk
  • La Cascarita de Martin423 m 5 min walk

Transit

20
  • Taxi Collective nach ChetumalBus834 m 10 min walk
  • Collectivo Chetumal paradaBus1.1 km 13 min walk
  • Estación de autobúsBus2.2 km 28 min walk
  • ADO Bus TerminalBus2.8 km 35 min walk
  • Nueva Terminal de Autobuses ADOBus2.8 km 35 min walk
Map