La Poza
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Room types
- 4
Room Information
Rooms
Deluxe Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- fan
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
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Junior Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- fan
- fridge
- hairdryer
- iron
- kitchen
- microwave
- private-bathroom
- shower
- tea-or-coffee
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Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- fan
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
Add your dates to see current rates.
Superior Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- fan
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Kieran A.
We spent 4 nights in 305 with our girls’ trip group. La Poza is a good-value, spacious and comfortable choice in Centro if you don’t mind giving up oceanfront views. I usually stay by the sea and missed it this time, but for our group and this trip, the location worked well. We paid about $300/person for 4 nights, which is extremely economical. The apartment has two bedrooms and two bathrooms, plus a sitting area, kitchen, and balcony. We liked the beds, ample cabinet, closet, and drawer space, elevator, full-size fridge and freezer, and good water pressure. It’s around the corner from Hidalgo and a short walk from the beach. A Mercado is right next door, there’s a coffee shop on level 1, and they provided two backpack beach chairs, four beach towels, four bath sets, a garrafón with a backup jug, a small ironing board and iron. The rooftop pool has ocean views at sunrise and sunset. There’s also a large locking cabinet. A couple of things could be improved. The tile in the king room is buckling, possibly because of water damage to the subfloor or incorrect installation. It creates a trip hazard, and bits of grout are coming off in sharp pieces that could cut your feet. It wasn’t a huge problem for us, but it should be fixed soon, as someone could get hurt or a picky renter could make a bigger issue of it. The unit has only two small mirrors, and they show you from the shoulders up, so they work for makeup and hair but not for checking an outfit. A full-length mirror in each bedroom would also let more people get ready at once. No hair dryer, shampoo, or conditioner was provided. There was some noise, but it didn’t bother me much, even though I’m easily bothered by noise. I sleep with a white sound machine, and it drowned out the disturbances. There’s a bar next door and a school on the other side, neither of which caused me any issues. Even nearby street and sidewalk construction couldn’t be heard inside the unit. A tip envelope was left on the counter. I usually tip generously, but wasn’t sure what for. Esteban showed us into the condo at check-in and gave us the keys. Apart from greetings when we came and went, we had no other interaction with staff. There was no daily housekeeping, sand-rinsing bucket by the door, or trash collection, so I couldn’t think of a service that warranted a tip. I’d consider staying at La Poza again if I didn’t mind missing those gorgeous ocean views, which I knew about going in.
Cassidy V.
Esteban was so helpful to everyone staying here, and even to people just passing by. The hotel is clean and quiet, and our room was better than we expected. We’ll stay again on our next trip. 10/10
Peter D.
We spent 11 days at La Posa and will go back. Estephan was wonderful and very accommodating, and we were with lovely people who have been visiting Isla Mujeres for years. I didn’t have the room cleaned, though that service was offered and included in our rate. The only downside was that there was no safe, which I think should be mandatory. Still, I never felt that was a problem. Thanks for a great 11 days in your paradise!
Rebecca P.
We had a great time at La Poza. The staff were helpful and friendly, the space and location were fantastic, and the rooftop pool was awesome. We’re early sleepers and had no trouble with bar noise, despite what another review mentioned. The Everything Isla concierge service was excellent, too. We plan to stay again :)
Nora L.
The view from suite 501 was great and felt very authentic. We loved sitting outside to watch people and listen to the music, and the beach was close with some of the best restaurants nearby. The suite was clean and beautiful, and it’s in the best location. Staff were attentive and made sure we were safe and looked after. Julia was great at helping us get a golf cart, which is a must on the island, and she made sure we were taken care of. Thanks for such an amazing experience. We’ll be back, and can’t wait!
Amenities
Everything available at this property
General Services
9 available- Elevator/lift
- Smoking areas
- Terrace
- Reception desk
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Minimum Check In Age
Internet
1 available- Wi Fi
Pool and beach
2 available- Beach facilities
- Beach/pool towels
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
218 m 3 min walk
401 m 5 min walk
124 m 2 min walk
2 m 1 min walk
Attractions
20- Squalo Adventures124 m 2 min walk
- Parador Fotográfico170 m 2 min walk
- DC Explorer Snorkeling in Isla Mujeres and swim with Whale sharks181 m 2 min walk
- Faro de Punta Norte265 m 3 min walk
- Parque Principal Isla Mujeres307 m 4 min walk
Restaurants
20- Café El Palmar2 m 1 min walk
- Chaya y Cacao28 m 1 min walk
- Café Isla28 m 1 min walk
- La Esquina30 m 1 min walk
- Los Burritos38 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport27.4 km
- Rutas 3 & 4Bus218 m 3 min walk
- UltramarFerry401 m 5 min walk
- Terminal Maritima de Isla MujeresFerry503 m 6 min walk
- Terminal Isla MujéresFerry946 m 12 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Additional fees
Housekeeping - Extra charge may apply