Hotel Inkanto
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Double Suite with balcony and with sea view
- 2 guests
- full double bed
- Private bathroom
- balcony
- desk
- heating
- mirror
- private-bathroom
- safe
- soundproofing
- telephone
- toiletries
- towels
- tv
- wardrobe
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- desk
- heating
- private-bathroom
- safe
- soundproofing
- towels
- tv
- wardrobe
- wi-fi
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Comfort Studio
- Private bathroom
- desk
- heating
- private-bathroom
- safe
- soundproofing
- towels
- tv
- wardrobe
- wi-fi
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1 / 6 Standard Family room
- Private bathroom
- desk
- heating
- private-bathroom
- safe
- soundproofing
- towels
- tv
- wardrobe
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Marisol H.
The staff were accommodating and friendly, and I did have a nice stay. The rooms were clean, the beds and pillows comfortable, the shower pressure very good, and the location convenient and as quiet as a tourist zone can be. There’s a great balcony, and limited secure parking under the hotel. I used earplugs and left the windows open to get some air in, though the sewer smell never fully went away even after staff tried to fix it. Rooms 301 and 201, which we booked, had a terrible sewer odor that built up overnight and gave me a headache. The first day it was so intense that I fled the room to sit outside. It was thick, heavy, penetrating, and made me feel sick. The building’s open structure carries sound very well. Even from the third floor I could hear cars and car doors in the parking lot and conversations in the lobby. A room without a partial sea view, at the back and away from the stairs and entrance, might be quieter. We arrived to two days of planned electricity cuts from 7 AM to 3 PM, but nobody at check-in told us. Even the cellphone signal was gone for much of the day. Water heating is solar, so there’s no hot water without sun. You only get bottled drinking water on arrival day. There’s no coffee maker, which I’d expect at this room price, along with daily water bottles. The balcony had no furniture and was useless to us. The rooftop terrace and swimming pool (Alberca) were always locked when we tried them. We never asked why, which was our mistake, but it was odd that nobody mentioned this at check-in. For me, the price and quality were way out of balance.

Václav D.
We had a perfect stay. Everything was very clean, and the garage, rooftop pool, beach club, and junior suite with kitchen were all great for our family. The staff were helpful, and Manager Miss Giulia was very professional. We’ll definitely come back!
GIORGIO B.
A lovely hotel with comfortable, clean rooms and friendly, helpful staff. We enjoyed our stay, and the rooftop pool has great views of the sea. Highly recommended.
Nadia C.
The rooftop pool on the 4th floor was clean and warm, with a spectacular view for watching the sunset. The hotel also has a beach club, and the beach was free of sargassum. They have barriers to keep it from reaching shore, and the locals care about keeping the beach clean. The hotel is almost new, with clean facilities and a TV. There’s free Wi-Fi and air conditioning, or you can turn it off and use the ceiling fan if it’s too hot. The reception staff were very helpful, and the price was affordable. I give it a 10.
MARITZA H.
We planned on staying just two nights, but ended up staying three. The hotel isn’t beachfront, though rooms 301 and 304 had a very nice side view of the sea. The rooms are new, and the staff are very friendly. At the club, our waiter Irving was always smiling and sharing tips. The sea was majestic and very clean, so we only used the rooftop pool one day, even though it has a privileged view. I was traveling with two 12-year-old children, and I’ll definitely return.
Amenities
Everything available at this property
General Services
5 available- ATM
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Safe Deposit Box
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
1 available- Restaurant
Recreation & Wellness
1 available- Spa
Pool and beach
1 available- Next to the beach
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
3 m 1 min walk
34 m 1 min walk
27 m 1 min walk
16 m 1 min walk
Attractions
20- Neptuno Tours27 m 1 min walk
- Costa Maya Pirates81 m 1 min walk
- La diosa del mar (mahahual-costa maya)223 m 3 min walk
- Mahahual267 m 3 min walk
- La Tempestad snorkeling tours Mahahual315 m 4 min walk
Restaurants
20- pizzería positano di mare16 m 1 min walk
- Taquería El Pastorcito21 m 1 min walk
- Taqueria El Katrachito22 m 1 min walk
- Loncheria El Primo25 m 1 min walk
- Tropicante Ameri-Mex Grill41 m 1 min walk
Transit
3- ADO bus stationBus3 m 1 min walk
- Billetterie ADO & CARIBEBus34 m 1 min walk
- Colectivo ChetumalBus109 m 1 min walk

Stay rules
Important conditions for your stay