Hotel Mucuy
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- tv
- wi-fi
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1 / 5 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- tv
- wi-fi
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1 / 5 Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- private-bathroom
- tv
- wi-fi
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1 / 5 Standard Family room
- Private bathroom
- air-conditioning
- private-bathroom
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Nikola M.
The rooms do have air conditioning, and this place might work for a night’s sleep if you can’t find anything else. But it’s barely satisfactory, more like a 1.5-star room. The bathrooms are outdated, with doors that seem like cardboard. The pool photos are misleading: it’s small, more like a fountain, and right beside reception and the dining tables. It doesn’t feel very usable unless you’re an extrovert who doesn’t care what people think and has already had a few shots of tequila. For 10-15 euros more per person, you can find much better rooms with newer furniture and nicer bathrooms within 200-300 meters. If you can’t find anything else, this will have to do.

Tomislav K.
We booked a triple room. Two of the beds had solid, firm mattresses, but the third was old and I could feel every spring. That wasn’t even the biggest problem: the shower had extremely low water pressure, so rinsing shampoo from my hair and skin took ages. We found long hairs in the mattress, and there was no toilet paper or towels when we arrived, so we had to go back to reception. I think rooms should be checked before keys are handed out. There’s a pool, but we didn’t use it. Parking cost 120 pesos extra, bringing the total to 760 MXN. I’d rather spend another 500 MXN for much better accommodation in town. If you go to the bathroom in the middle of the night, you might encounter a cockroach.
Peter A.
This was my second stay at Hotel Mucuy, and I can see it’s a work in progress with improvements being made. The staff are professional and polite, but also personable. If you need something, just ask, and they’ll get it for you if they can. It’s affordable, clean, and convenient, with daily maid service. Breakfast options are very good. I ordered an omelette with fresh fruit, fresh orange juice, and coffee. Much of Centro is within a 15-minute walk, and buses, taxis, and Uber are nearby.
Marc T.
They didn’t clean our room during the three days we were there, take out the garbage, or ask whether we wanted fresh towels. The rooms were small and dirty, and the beds uncomfortable. The pool water looked green, so we assumed it wasn’t meant to be used. The TV didn’t work and only had an antenna, but I didn’t complain. With many hotels booked over Christmas and New Year, the fact that this one still had lots of rooms should’ve been a warning. Avoid this hotel unless you’re desperate.
frankerloo R.
The grounds felt secure and quiet, and the pool was kept up. It was a nice place to cool off in the heat before heading back out to look around and shop. The location is perfect, close to shopping and large markets, and the staff were friendly and helpful. We felt we got what we paid for, and the place has an interesting feel. We’d stay here again.
Amenities
Everything available at this property
General Services
4 available- 24 Hour Reception
- Smoke Free Property
- Garden
- No elevators
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Pets
1 available- Pets allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
44 m 1 min walk
99 m 1 min walk
284 m 4 min walk
8 m 1 min walk
Attractions
20- Parque de Santa Lucía284 m 4 min walk
- Catedral de San Ildefonso370 m 5 min walk
- Plaza Grande446 m 6 min walk
- Parque de La Mejorada451 m 6 min walk
- Olimpo Cultural Center484 m 6 min walk
Restaurants
20- Coffino Café Restaurante8 m 1 min walk
- Expendio Café Q Artesanías11 m 1 min walk
- 𝐶𝑎𝑓𝑒𝑡𝑒𝑟𝑖𝑎 𝐵𝑎𝑟 𝐾𝑖𝑡𝑜 2 Sucursal Centro35 m 1 min walk
- Taquería "El Amigo Leo"35 m 1 min walk
- Chilakilez Morning Food and Treats40 m 1 min walk
Transit
20- to Maya word museum, DzytiáBus44 m 1 min walk
- CarranzaBus99 m 1 min walk
- San LucasBus115 m 1 min walk
- Gran Plaza ruta 2Bus122 m 2 min walk
- arret de bus TuribusBus173 m 2 min walk

Stay rules
Important conditions for your stay