Capitalia Plaza Residences Reforma

I never got to stay there, and after this experience, I'm glad. I booked through Expedia and paid a month in advance. On the first day, the person called me rudely, demanding payment and threatening to cancel the reservation that day, even though I'd already paid. Two weeks before our vacation, my pregnant wife caught COVID, so we canceled the trip and contacted the person who took the payment. He didn't seem to care, got annoyed, and said we had to show up or lose our money. On the booking day, he called again, rudely saying he'd cancel if I didn't arrive that night. I tried to send a family member in my place, but he refused. I reported him to Expedia because of his nasty, low class attitude. Instead of apologizing or reflecting, he immediately called me on WhatsApp and started cursing me out. He's very unprofessional and shouldn't be working there. Given the other negative reviews, I'm sure it's the same guy. Be careful!

We were at the pride parade when it started raining. Lots of people tried to take shelter outside their building, but they didn't want us there. The building's guard hit someone and broke his nose.

A perfect spot for tourists.

I thought it was good.