Distrito Capital
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Deluxe Apartment
- Private bathroom
- air-conditioning
- blackout-blinds
- fan
- hairdryer
- hypoallergenic
- iron
- kitchen
- microwave
- pillows
- private-bathroom
- telephone
- towels
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1 / 1 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Double Suite with city view
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Single Suite
- 1 guest
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Daniela S.
The bed was comfortable and the sheets were soft, and there’s a great city view with lots of daylight. The design could be cool if the suite were better maintained. At night, though, it had an eerie feel. There were little bugs on the bathroom wall, no cleaning service, and we had to reuse our towels. The shower had no door or barrier to keep water in or the room’s cool air out. The front desk women were nice, but I definitely wouldn’t stay again.
tiffany S.
The room itself was nice, though it looked a bit worn and could use work. I liked the location, but getting in was difficult because the password didn’t work. We went down to reception, where they didn’t seem well informed, and there was no one on site available to help. Luckily, we eventually got into our room.
Wai C.
Worst hotel I’ve stayed in. Dirty, messy, and small. The water stopped twice, and when it ran, it was muddy. They never cleaned the room. Totally useless!!!
Camila B.
The bathtub in the room they moved me to didn’t work, and I’m still waiting for someone to fix it. Ms. Elizabeth wouldn’t help, just told me to scan a code and wait for a solution on WhatsApp. This isn’t the first time I’ve been left waiting forever for help, and the way they treat frequent customers is appalling. I won’t come back. I’d changed my booking from Thursday-Monday to Tuesday-Monday. They wanted me to check out at 11 am and check back in at 3 pm, even though another staff member had said I could stay until the new room was ready. Ms. Elizabeth expected me to wait outside at reception for those four hours. Completely lacking in common sense.
Unai M.
Several finishes were worn or poorly done, and at first we had no hot water and a broken bathtub faucet. They moved us to another room, but hot water still wasn’t available for three days. That room also smelled strongly of cigarettes and had no internet.
Amenities
Everything available at this property
General Services
24 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Terrace
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Linens
- Iron and board
- Safe Deposit Box
- Concierge services
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Airport transportation
- Sun Deck
- Garage
- Family/Kid Friendly
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
5 available- Minibar
- Bar
- Restaurant
- Snack bar
- Bottled water
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Massage
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
Sports
1 available- Fitness facilities
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
94 m 1 min walk
1.3 km 16 min walk
554 m 7 min walk
5 m 1 min walk
Attractions
20- KidZania554 m 7 min walk
- Mirador de Lago963 m 12 min walk
- Historias mágicas selfie museum1000 m 13 min walk
- Parque La Mexicana1.1 km 14 min walk
- Letras CDMX1.3 km 17 min walk
Restaurants
20- El Japonez5 m 1 min walk
- Mairena11 m 1 min walk
- Baires Santa Fe12 m 1 min walk
- Divots Mx13 m 1 min walk
- Bellaria14 m 1 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport23.4 km
- Aeropuerto Internacional de TolucaAirport30.1 km
- RTP Santa Fe-Ma.de QuevedoBus94 m 1 min walk
- RTP Santa Fe-BalderasBus95 m 1 min walk
- Centro Comercial Santa FeBus96 m 1 min walk

Stay rules
Important conditions for your stay