London 248

The staff were mostly good, and the place was spotlessly clean, but the lack of privacy is a dealbreaker. It feels like a converted office building. Thin glass doors to the communal area have finger-wide gaps, so light comes in all night, and there's no sound privacy. I'd give this hotel a wide pass.

The location is good, and the staff are friendly and helpful.

On vacation, I saw the room and immediately asked for my money back. The place was filthy, and the picture I’m uploading shows the pet that appeared there. Booking.com also has reviews from people who say they were bitten by pets. I even called the police to try to get my money back, but they refused. Neither the hotel nor Booking.com took responsibility, and they don't give refunds. This was the worst scam I've ever experienced. It's not what the listing on Booking.com makes it look like. I'd stay with a reputable hotel or Airbnb instead.

The rooms smell like feet and look like storage spaces stuffed with old junk. They don't clean properly, including the bathroom. A horrible place, best avoided if you have the choice.