Grand Cantalagua Hotel Morelia, BW Signature Collection

I was especially impressed by breakfast. It had the best buffet I've had at any hotel, with great quality, plenty of choice, and lovely presentation. The whole place was spotless, and the staff were professional and the service smooth. It felt like a high-end hotel that lived up to expectations. Highly recommend it. Julian from RO 🫶🏼

The amenities are nice and the service was decent, but the internet in our room barely worked. When I raised it at the front desk, they said they hadn't heard the same complaint from anyone else. A lot of Google reviews seem to say otherwise.

The beds were so comfortable, and nights were quiet. Check-in and checkout both went smoothly, and our room service order arrived quickly. I did wish the rooms had a mini fridge, since that would be essential. There were a couple of small problems: the bathroom mirror light took a while to come on, maybe because of the wiring, and one bath towel had a beige-looking stain, possibly makeup. I didn't use it, of course. Breakfast was okay but had limited choices. The fresh fruit was in excellent shape, while the orange juice tasted bland and didn't seem freshly squeezed. The bread was a little burnt and too hard.

Breakfast was a standout, with Mexican dishes and lots of fresh fruit, plus familiar choices like pancakes, oatmeal, croissants, and cereal. They even had oat milk for anyone who's lactose intolerant. The rooms were comfortable, the WiFi was fast and reliable, and the towels were fluffy after a hot shower.