Casa Ginevra
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Languages
- Spanish, English, Italian
- Smoking
- Smoke-free
- Room types
- 2
Guest reviews
Recent reviews shared by hotel guests
dylan C.
It's a fun place if you're okay sharing space and hearing music from the bars below. The rooms are in an apartment, so you're sharing the apartment with other people, though each room has its own bathroom and shower. There's a kitchen and living room, plus a shared patio, with no private patios. The rooms are about what you'd expect for the price: nothing special, but not bad. I'd say the same about the cleanliness.

marisa W.
BEWARE, VERY SKETCHY. I booked every room for my family's Christmas vacation and paid a reservation fee. The owner had emailed to confirm the booking, but weeks later told me the system had charged the wrong amount and asked for another thousand dollars. They said they'd refund the deposit if I didn't want to pay the new price. I asked for the deposit back and heard nothing for over a week. Then they asked for my bank account number to refund it. I told them twice that since I'd paid with PayPal, they could send it back through PayPal. I never heard from them again. I had to file a report with PayPal, and luckily they ruled in my favor and refunded my deposit.
Daniel R.
A good place to stay.
Miguel H.
There was poor hygiene and planning. No towels, sheets, bath soap, or anything like that.
Carlos M.
Very comfortable, with lots of space. Excellent place, highly recommend it.
Amenities
Everything available at this property
General Services
24 available- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Gift shop
- Garden
- Terrace
- Private Check In/Check Out
- Outdoor furniture
- Linens
- Iron and board
- Laundry
- Iron
- Microwave oven
- Coffeemaker
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Picnic area
- Fishing
- Sun Deck
- Diving
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
3 available- Coffee/tea for guests
- Common kitchen
- Kettle
Recreation & Wellness
2 available- Spa tub
- Beauty services
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Beach/pool towels
Sports
1 available- Water sport facilities
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Fridge
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- Spanish
- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
347 m 4 min walk
49.8 km
226 m 3 min walk
15 m 1 min walk
Attractions
20- Playa Mamitas226 m 3 min walk
- Playa del Carmen Lighthouse804 m 10 min walk
- 3D Museum of Wonders879 m 11 min walk
- Museo Frida Kahlo Playa Del Carmen901 m 11 min walk
- Cedricplayatours1.1 km 13 min walk
Restaurants
20- La Pulcosa Healthy food15 m 1 min walk
- Platinum Kosher Mediterranean22 m 1 min walk
- Las Helodias27 m 1 min walk
- Shark Burgers27 m 1 min walk
- El Patio De La Milanesa30 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport49.8 km
- Hotel Shuttle Bus Meeting areaBus347 m 4 min walk
- Viva AerobusBus640 m 8 min walk
- Av 30 Nte y C 28 NteBus709 m 9 min walk
- DAC - Av 30 Nte y C 20 NteBus751 m 9 min walk

Stay rules
Important conditions for your stay