Roomundo
Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "Hotel Shaddai" is located in Playa del Carmen. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park. Location Want to be always on-line? Wi-Fi is available. Also, the following services are available for guests at the hotel: a doctor. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you. The staff of the hotel will be happy to talk to you in English and Spanish. At the hotel

Popular facilities

See all facilities
Free WiFi
24h reception
Family friendly

Good to know

Check-in
From 14:00
Check-out
Until 11:00
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Standard room

  • Private bathroom
  • private-bathroom
  • safe
  • tv
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Standard Single room

  • 1 guest
  • Private bathroom
  • private-bathroom
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Standard Family room

  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.4/10
Good
201 reviews

Rafael M.

4/10

The room was clean, the water pressure was good, the air conditioning worked, and the price was okay. It wasn’t the worst stay, but I’m bothered by false advertising and the extra 30 pesos. We’d booked through Expedia. The woman at the front desk didn’t speak English and charged us a “TAX” of 30 pesos even though we’d paid online. She didn’t have change, so I asked for a receipt and got it the next day. Our room faced the entrance and the hotel’s only staircase. It was noisy, with a small window looking into the hall. With those misleading window photos, I have to wonder how they can call it a hotel.

marco T.

8/10

It’s about a 10-minute walk to the beach, with plenty of restaurants and convenience stores close by, nearly every block. The rooms are nice and cleaned every day. The staff aren’t very friendly, though, and seem to avoid talking to English speakers. Laura, one of the housekeepers, was lovely, always smiling and friendly.

Marta N.

2/10

Someone from the hotel staff forced open my safe and took my £440 when I was there a year ago. I reported it at the police station. If you can, stay somewhere else.

Jamel C.

6/10

It does the job, but the rooms have no outside windows for sunlight. Maybe that’s just as well, since the view isn’t much to look at.

Amenities

Everything available at this property

22 Facilities

General Services

14 available
  • 24 Hour Reception
  • Smoking areas
  • Smoke Free Property
  • Express Check In/Check Out
  • Terrace
  • Luggage storage
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless Check In And/Or Check Out
  • Additional Measures Against COVID 19

Accessibility

1 available
  • Accessibility features

Internet

1 available
  • Free Wi Fi

Recreation & Wellness

2 available
  • Doctor
  • First Aid Kit

Room Amenities

1 available
  • Family room

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Final 30 - Av 30 Nte y C 1 Sur

167 m 2 min walk

Closest Airport Aeropuerto Internacional de Cancún

51.2 km

Top attraction nearbyParque Los Fundadores

536 m 7 min walk

Dining nearby 20 Restaurants

23 m 1 min walk

Attractions

20
  • Parque Los Fundadores536 m 7 min walk
  • Letras Playa del Carmen541 m 7 min walk
  • Portal Maya573 m 7 min walk
  • Cedricplayatours703 m 9 min walk
  • 3D Museum of Wonders817 m 10 min walk

Restaurants

20
  • Antojitos Doña Mary23 m 1 min walk
  • Calybe - Consultoría en Alimentos y Bebidas61 m 1 min walk
  • H C Carnes de Monterrey111 m 1 min walk
  • El Paradero del Asado111 m 1 min walk
  • ROOTS Garden Cuisine111 m 1 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport51.2 km
  • Final 30 - Av 30 Nte y C 1 SurBus167 m 2 min walk
  • Centro Avenida 25 - Av 25 Nte y Av JuárezBus304 m 4 min walk
  • Centro 30 Avenida - 30 Av Nte y Av JuárezBus314 m 4 min walk
  • Centro Avenida 35 - Av Juárez y Av 35 NteBus335 m 4 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00Front desk timing
Check-out11:00Departure timing