Roomundo
Smoke-free

About this property

Here’s the hotel you always dreamed of: hotel "Hotel Mousai Cancun Adults Only - All Inclusive" is located in Playa Mujeres. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel — Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall. Location You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a free parking zone. The following services are also available for the guests: a spa center. Sports fans are going to love a fitness center. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, press and a concierge. At the hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Beach access
24h reception

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Parking
Free
Pets
Not allowed
Accessibility
Wheelchair accessible
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Double Suite with balcony and oceanfront

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • hairdryer
  • hypoallergenic
  • mini-bar
  • mirror
  • pillows
  • private-bathroom
  • safe
  • shower
  • slippers
What's the price for your stay?

Add your dates to see current rates.

Quadruple Suite with balcony and oceanfront

  • 4 guests
  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • hairdryer
  • hypoallergenic
  • mini-bar
  • mirror
  • pillows
  • private-bathroom
  • safe
  • shower
  • slippers
What's the price for your stay?

Add your dates to see current rates.

2 Bedrooms Suite with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • dining-area
  • hairdryer
  • hypoallergenic
  • mini-bar
  • mirror
  • pillows
  • private-bathroom
  • safe
  • shower
What's the price for your stay?

Add your dates to see current rates.

Suite

  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • hairdryer
  • hypoallergenic
  • mini-bar
  • mirror
  • pillows
  • private-bathroom
  • safe
  • shower
  • slippers
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9/10
Excellent
202 reviews

Benjamin F.

10/10

We usually stay with the Villa group next door and are also members of the Tafer group, which includes Garza and Mousai. We moved from the villa to Mousai for a few days to try it, and loved the beautiful, spacious studio. Food was great, though prices are a bit up there if you don't have all-inclusive. The staff were awesome, always ready to help and chat. It was a very adults-only experience, with plenty of chairs and space at the beach, pools and rooftop pool, so it never felt crowded. We had a great time! 😎🤗

Sharon M.

10/10

Blanca and Eduardo at the pool, along with Edgar from activities, made the trip a 5 ⭐️+ for us. We felt genuinely pampered and cared for. Our concierges, Anel and Rubisel, were fantastic and thorough, and made my husband's birthday extra special. We had the best time and will ask for all these wonderful people on every visit. We'll be back often. Thank you, Mousai! ♥️

Vanessa P.

10/10

The adults-only setting never felt crowded and made it easy to relax. The hotel was spotless and felt safe, with bright, fun decor, lovely scents throughout and a bidet in each bathroom. We loved the delicious food and the variety, and they thoughtfully accommodated my food allergies. Each morning we watched the sunrise over the ocean from our room and private balcony. Diana greeted us warmly every morning and through the day, always ready to help and making us feel cared for. The whole staff delivered exceptional service, with every interaction going above and beyond. I honestly have no complaints and am already looking forward to coming back.

Elena D.

8/10

We found the resort through a girls trip and had a beautiful stay on the adults-only side. Everything was clean, luxurious and well kept. Our gorgeous room had a balcony hammock and jacuzzi, which made it extra relaxing. Staff were welcoming and service was great. Restaurants need reservations, but the food was worth it, fresh, flavorful and well done. Breakfast had lots of choices, and the Italian restaurant was one of my favorites for breakfast. Staying on the adults-only side gave us access to all three resorts. We explored different areas and tried several restaurants and snack spots, which made the trip feel bigger and more fun. Keep an eye on tipping: even with all-inclusive, charges can add up and appear at checkout if you're not paying attention. The adults-only side was very calm and quiet, nice for relaxing, but I wanted more nightlife or evening entertainment, like a party, show or other event. It would give people something to do at night besides head back to the room. Still, it was a relaxing, beautiful, luxurious stay, great for unwinding. More entertainment would take it to the next level.

Amenities

Everything available at this property

28 Facilities

General Services

13 available
  • 24 Hour Reception
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Newspapers
  • Gift shop
  • Terrace
  • Outdoor furniture
  • Adults Only
  • Laundry
  • Concierge services
  • Dry Cleaning
  • Airport Transportation Drop Off

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Free parking

Meals

2 available
  • Restaurant
  • Snack bar

Business Services

2 available
  • Business center
  • Conference Hall

Recreation & Wellness

1 available
  • Spa

Pool and beach

2 available
  • Beach facilities
  • Beach/pool towels

Sports

1 available
  • Fitness facilities

Pets

1 available
  • Pets Not Allowed

Room Amenities

1 available
  • Toiletries

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Ferry Puerto Sam

380 m 5 min walk

Closest Bus Paradero Terminal Marítima Puerto Juárez

4.7 km

Top attraction nearbyZona Arqueológica de El Meco

2.1 km 27 min walk

Dining nearby 20 Restaurants

186 m 2 min walk

Attractions

20
  • Zona Arqueológica de El Meco2.1 km 27 min walk
  • Playa del Niño4.0 km
  • Faro de Punta Norte6.2 km
  • Playa Costa Mujeres6.2 km
  • DC Explorer Snorkeling in Isla Mujeres and swim with Whale sharks6.3 km

Restaurants

20
  • Davinos186 m 2 min walk
  • Zama Restaurant193 m 2 min walk
  • Hiroshi233 m 3 min walk
  • Caprichos279 m 3 min walk
  • La Casona STK295 m 4 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport22.2 km
  • Puerto SamFerry380 m 5 min walk
  • Terminal Punta SamFerry460 m 6 min walk
  • Paradero Terminal Marítima Puerto JuárezBus4.7 km
  • Terminal Marítima UltramarFerry5.1 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing
Check-out11:00Departure timing