Hotel Mousai Cancun Adults Only - All Inclusive
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Double Suite with balcony and oceanfront
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- hypoallergenic
- mini-bar
- mirror
- pillows
- private-bathroom
- safe
- shower
- slippers
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Quadruple Suite with balcony and oceanfront
- 4 guests
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- hypoallergenic
- mini-bar
- mirror
- pillows
- private-bathroom
- safe
- shower
- slippers
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2 Bedrooms Suite with balcony
- Private bathroom
- air-conditioning
- balcony
- desk
- dining-area
- hairdryer
- hypoallergenic
- mini-bar
- mirror
- pillows
- private-bathroom
- safe
- shower
Add your dates to see current rates.
Suite
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- hypoallergenic
- mini-bar
- mirror
- pillows
- private-bathroom
- safe
- shower
- slippers
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Mariana R.
Hotel Mousai keeps giving us stays that feel perfect. I've been to approximately 10 other resorts in Cancun, and none compare. The building is elegant, and they spared no expense on the decor and finishes. Every toilet is a Toto, one of those small details that sets it apart. The staff are kind and helpful, and they remember us from one visit to the next. I have random food allergies, and they take real care to keep me safe and make sure everything is prepared properly. Noi is the best restaurant in the resort. On our most recent trip we stuck with it, and Rubi and Alessandra remembered us, even our room number, from one evening to the next. Along with Heriberto, Oswaldo and Abinadab, they made every meal special. Our send-off breakfast felt bittersweet because we weren't ready to go. The rooftop pool is perfectly placed for ocean and sunset views. Yamil was especially helpful and remembered my drink order from a previous visit. I mean it when I say resorts don't get better than this.
Benjamin F.
We usually stay with the Villa group next door and are also members of the Tafer group, which includes Garza and Mousai. We moved from the villa to Mousai for a few days to try it, and loved the beautiful, spacious studio. Food was great, though prices are a bit up there if you don't have all-inclusive. The staff were awesome, always ready to help and chat. It was a very adults-only experience, with plenty of chairs and space at the beach, pools and rooftop pool, so it never felt crowded. We had a great time! 😎🤗
Sharon M.
Blanca and Eduardo at the pool, along with Edgar from activities, made the trip a 5 ⭐️+ for us. We felt genuinely pampered and cared for. Our concierges, Anel and Rubisel, were fantastic and thorough, and made my husband's birthday extra special. We had the best time and will ask for all these wonderful people on every visit. We'll be back often. Thank you, Mousai! ♥️
Vanessa P.
The adults-only setting never felt crowded and made it easy to relax. The hotel was spotless and felt safe, with bright, fun decor, lovely scents throughout and a bidet in each bathroom. We loved the delicious food and the variety, and they thoughtfully accommodated my food allergies. Each morning we watched the sunrise over the ocean from our room and private balcony. Diana greeted us warmly every morning and through the day, always ready to help and making us feel cared for. The whole staff delivered exceptional service, with every interaction going above and beyond. I honestly have no complaints and am already looking forward to coming back.
Elena D.
We found the resort through a girls trip and had a beautiful stay on the adults-only side. Everything was clean, luxurious and well kept. Our gorgeous room had a balcony hammock and jacuzzi, which made it extra relaxing. Staff were welcoming and service was great. Restaurants need reservations, but the food was worth it, fresh, flavorful and well done. Breakfast had lots of choices, and the Italian restaurant was one of my favorites for breakfast. Staying on the adults-only side gave us access to all three resorts. We explored different areas and tried several restaurants and snack spots, which made the trip feel bigger and more fun. Keep an eye on tipping: even with all-inclusive, charges can add up and appear at checkout if you're not paying attention. The adults-only side was very calm and quiet, nice for relaxing, but I wanted more nightlife or evening entertainment, like a party, show or other event. It would give people something to do at night besides head back to the room. Still, it was a relaxing, beautiful, luxurious stay, great for unwinding. More entertainment would take it to the next level.
Amenities
Everything available at this property
General Services
13 available- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Newspapers
- Gift shop
- Terrace
- Outdoor furniture
- Adults Only
- Laundry
- Concierge services
- Dry Cleaning
- Airport Transportation Drop Off
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
2 available- Restaurant
- Snack bar
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
1 available- Spa
Pool and beach
2 available- Beach facilities
- Beach/pool towels
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
380 m 5 min walk
4.7 km
2.1 km 27 min walk
186 m 2 min walk
Attractions
20- Zona Arqueológica de El Meco2.1 km 27 min walk
- Playa del Niño4.0 km
- Faro de Punta Norte6.2 km
- Playa Costa Mujeres6.2 km
- DC Explorer Snorkeling in Isla Mujeres and swim with Whale sharks6.3 km
Restaurants
20- Davinos186 m 2 min walk
- Zama Restaurant193 m 2 min walk
- Hiroshi233 m 3 min walk
- Caprichos279 m 3 min walk
- La Casona STK295 m 4 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport22.2 km
- Puerto SamFerry380 m 5 min walk
- Terminal Punta SamFerry460 m 6 min walk
- Paradero Terminal Marítima Puerto JuárezBus4.7 km
- Terminal Marítima UltramarFerry5.1 km

Stay rules
Important conditions for your stay