Roomundo
Smoke-free

About this property

Plans for the journey: have a rest and enjoy! Resort "Ocean Maya Royale - Adults Only - All Inclusive" is located in Playacar. This resort is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins. Location You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a solarium and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a diving club. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. Want to have an excursion? Consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, Italian, German and French. At the resort Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Fitness centre
ParkingFree
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, German, English +3
Smoking
Smoke-free
Room types
4
Accommodates
Up to 2 guests

Room Information

Rooms

Privilege Honeymoon Double Junior Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • bridal
  • iron
  • mini-bar
  • pillows
  • private-bathroom
  • safe
  • slippers
  • telephone
  • toiletries
  • tv
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Privilege Honeymoon Maya Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • bridal
  • iron
  • mini-bar
  • pillows
  • private-bathroom
  • safe
  • slippers
  • telephone
  • tv
  • wi-fi
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Privilege Double Junior Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • iron
  • mini-bar
  • pillows
  • private-bathroom
  • safe
  • slippers
  • telephone
  • toiletries
  • tv
  • wi-fi
What's the price for your stay?

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Privilege Maya Deluxe Double room with balcony and with ocean view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • iron
  • mini-bar
  • pillows
  • private-bathroom
  • safe
  • slippers
  • telephone
  • tv
  • wi-fi
What's the price for your stay?

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.4/10
Excellent
13777 reviews

Kaneesha J.

10/10

I’ve visited about four times, and we keep returning because the resort is so well run and the staff, from the spa and front desk to everyone in between, are incredibly kind. The activities are fun, the food is amazing, and I think the smaller size helps. Everything is about a 10-20-minute walk away. I did a lot of research before trusting a place with my wedding. I used to be a travel company’s director of flights, so I’m particular about where I stay. I wanted to marry on my anniversary in February, but where I live is very cold and there aren’t many options. My wedding at Ocean Maya Royale was the best ever. As the bride, I can say it was the most stress-free, relaxing, and beautiful day of my life. For adults, there’s plenty to do, from downtime activities to parties and great entertainment. I can’t recommend Ocean Maya Royale enough. A huge thank you to the entertainment staff and all the lovely people and locals I’ve had the honor of meeting over these visits. Special shout-outs to Susana, Gustavo, Victor, Moises, Chiki( Chikky baby), Viri, Alex the DJ, Jonny, Eber, Mike, Andres, Diego, Panchito, Fabian and Jorge. Thank you for making our wedding so beautiful and welcoming!

Geraldine V.

10/10

The food was a big hit during our Super Bowl stay. There were lots of snacks and choices, and the crab grill with empanadas, shrimp, ribs, steak cuts, and BBQ-covered corn were the stars of the night. It was a really fun experience, with great activities, a lively atmosphere, and excellent service from start to finish. The staff made us feel welcome and looked after, and it was clear they’d thought through every detail. We’ll definitely be back!

jona T.

10/10

The rooms were clean and comfortable, the food was very good, and the mood was relaxed but still fun. Everyone on staff was helpful and lovely. This was my first stay at Ocean Maya Royale, and I’ll be back. Viri from the entertainment team, who teaches Tai Chi, was amazing, friendly, and welcoming. Her positive attitude made the visit feel even more special.

Brian W.

10/10

We’ve taken yearly trips to warm destinations for about ten years, and Ocean Maya is one of the best we’ve tried for the price. The rooms were clean, the food fantastic, and the a la cartes were great. Most were first come, first served; one required a reservation, but you could only book at 545pm on the same day. Everyone, from the entertainment crew to the cleaners, was friendly and helpful. Special mention to Eber, our bartender. He also joined in with the entertainment activities and was a warm, fun presence wherever we saw him. I wondered if he’d had professional training, but he hadn’t. He’d been serving for his 10th year, and it shows. It’s mostly what you’d expect from an all-inclusive, done well across the board. Maybe not perfect in every little way, but I couldn’t think of even a minor thing I wanted to complain about.

Amenities

Everything available at this property

114 Facilities

General Services

73 available
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Adults Only
  • Reception desk
  • Room service
  • VIP room amenities
  • Smoke Detector
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Telephone
  • Iron
  • Cafe
  • Coffeemaker
  • Tour assistance
  • Sun Deck
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Junior suites
  • Villas
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Nearest Bus / Metro Stop
  • Airport
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Local and international calls
  • Car hire
  • Laundry service
  • Launderette
  • Medical service
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Non Smoking Area
  • Banquet hall
  • Projector
  • Audio Visual Equipment Rental
  • Parasols
  • Entertainment programme for adults
  • Theatre / auditorium
  • Game room

Accessibility

3 available
  • Accessibility features
  • Accessible rooms
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

4 available
  • Parking
  • Parking nearby
  • Free Parking on Premises
  • Car park

Meals

12 available
  • Minibar
  • Bar
  • Coffee/tea for guests
  • Buffet breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
  • Bottled water
  • Poolside snack bar
  • Swim Up Bar
  • Air conditioning in Restaurant

Business Services

2 available
  • Conference room
  • Meeting room

Recreation & Wellness

1 available
  • Sauna

Pool and beach

3 available
  • Private beach area
  • Outdoor freshwater pool
  • Sun loungers

Sports

1 available
  • Gym

Room Amenities

7 available
  • Non Smoking Rooms
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower
  • Toiletries

Languages

6 available
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Federal y Av Xel-Ha

3.6 km

Closest Airport Aeropuerto Internacional de Cancún

40.9 km

Top attraction nearbyDolphin Discovery Playa del Carmen

5.1 km

Dining nearby 20 Restaurants

84 m 1 min walk

Attractions

20
  • Dolphin Discovery Playa del Carmen5.1 km
  • SAYAB Planetario de Playa del Carmen9.0 km
  • Playa Mamitas9.1 km
  • JP Private Tours & transfer Riviera Maya9.3 km
  • Playa del Carmen Lighthouse9.9 km

Restaurants

20
  • Mike's Coffee84 m 1 min walk
  • Blue Moon101 m 1 min walk
  • Yokooso120 m 2 min walk
  • Tuch de Luna219 m 3 min walk
  • "mexican grill "Parilla Mexicana""338 m 4 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport40.9 km
  • Federal y Av Xel-HaBus3.6 km
  • El Petén - Av Xel-Ha y Av CarmenBus3.9 km
  • Bepensa - Federal y Av XcalacocoBus4.0 km
  • Av Xel-Ha y C Costa RicaBus4.1 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 05:30Front desk timing
Check-out12:00Departure timing