Ocean Maya Royale - Adults Only - All Inclusive
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
Privilege Honeymoon Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- bridal
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- telephone
- toiletries
- tv
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Privilege Honeymoon Maya Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- bridal
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- telephone
- tv
- wi-fi
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Privilege Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- telephone
- toiletries
- tv
- wi-fi
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Privilege Maya Deluxe Double room with balcony and with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- telephone
- tv
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Catherine W.
We’ve traveled a lot, and this smaller, very clean resort was exactly what we wanted. It was easy to get around, and the staff were amazing. At Mike’s coffee house, the gentleman working at night was always smiling and remembered my usual order after just a couple of nights. We also enjoyed drinks at the lobby bar, where Octavo, Jorge, Herbert and Yovanneti gave excellent service. The spa ladies were wonderful too, especially Lupe. Thank you all. Our butler, Juan, arranged dinner reservations and a special dinner for my husband’s birthday. The food was some of the best we’ve had in a long time, and I’m a chef. We arrived on February 25th for seven nights. As premium members, booking was seamless, and they gave us a number to call to arrange transportation to and from the airport. The one member downside was that there wasn’t a pool area or beach area reserved for members. Since we’re older, getting up before 6am to claim a pool chair wasn’t convenient. We’ll definitely be back.
Kaneesha J.
I’ve visited about four times, and we keep returning because the resort is so well run and the staff, from the spa and front desk to everyone in between, are incredibly kind. The activities are fun, the food is amazing, and I think the smaller size helps. Everything is about a 10-20-minute walk away. I did a lot of research before trusting a place with my wedding. I used to be a travel company’s director of flights, so I’m particular about where I stay. I wanted to marry on my anniversary in February, but where I live is very cold and there aren’t many options. My wedding at Ocean Maya Royale was the best ever. As the bride, I can say it was the most stress-free, relaxing, and beautiful day of my life. For adults, there’s plenty to do, from downtime activities to parties and great entertainment. I can’t recommend Ocean Maya Royale enough. A huge thank you to the entertainment staff and all the lovely people and locals I’ve had the honor of meeting over these visits. Special shout-outs to Susana, Gustavo, Victor, Moises, Chiki( Chikky baby), Viri, Alex the DJ, Jonny, Eber, Mike, Andres, Diego, Panchito, Fabian and Jorge. Thank you for making our wedding so beautiful and welcoming!
Geraldine V.
The food was a big hit during our Super Bowl stay. There were lots of snacks and choices, and the crab grill with empanadas, shrimp, ribs, steak cuts, and BBQ-covered corn were the stars of the night. It was a really fun experience, with great activities, a lively atmosphere, and excellent service from start to finish. The staff made us feel welcome and looked after, and it was clear they’d thought through every detail. We’ll definitely be back!
jona T.
The rooms were clean and comfortable, the food was very good, and the mood was relaxed but still fun. Everyone on staff was helpful and lovely. This was my first stay at Ocean Maya Royale, and I’ll be back. Viri from the entertainment team, who teaches Tai Chi, was amazing, friendly, and welcoming. Her positive attitude made the visit feel even more special.
Brian W.
We’ve taken yearly trips to warm destinations for about ten years, and Ocean Maya is one of the best we’ve tried for the price. The rooms were clean, the food fantastic, and the a la cartes were great. Most were first come, first served; one required a reservation, but you could only book at 545pm on the same day. Everyone, from the entertainment crew to the cleaners, was friendly and helpful. Special mention to Eber, our bartender. He also joined in with the entertainment activities and was a warm, fun presence wherever we saw him. I wondered if he’d had professional training, but he hadn’t. He’d been serving for his 10th year, and it shows. It’s mostly what you’d expect from an all-inclusive, done well across the board. Maybe not perfect in every little way, but I couldn’t think of even a minor thing I wanted to complain about.
Amenities
Everything available at this property
General Services
73 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Adults Only
- Reception desk
- Room service
- VIP room amenities
- Smoke Detector
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Iron
- Cafe
- Coffeemaker
- Tour assistance
- Sun Deck
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Junior suites
- Villas
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- Nearest Bus / Metro Stop
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Local and international calls
- Car hire
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Banquet hall
- Projector
- Audio Visual Equipment Rental
- Parasols
- Entertainment programme for adults
- Theatre / auditorium
- Game room
Accessibility
3 available- Accessibility features
- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
12 available- Minibar
- Bar
- Coffee/tea for guests
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Bottled water
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Business Services
2 available- Conference room
- Meeting room
Recreation & Wellness
1 available- Sauna
Pool and beach
3 available- Private beach area
- Outdoor freshwater pool
- Sun loungers
Sports
1 available- Gym
Room Amenities
7 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Toiletries
Languages
6 available- Spanish
- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
3.6 km
40.9 km
5.1 km
84 m 1 min walk
Attractions
20- Dolphin Discovery Playa del Carmen5.1 km
- SAYAB Planetario de Playa del Carmen9.0 km
- Playa Mamitas9.1 km
- JP Private Tours & transfer Riviera Maya9.3 km
- Playa del Carmen Lighthouse9.9 km
Restaurants
20- Mike's Coffee84 m 1 min walk
- Blue Moon101 m 1 min walk
- Yokooso120 m 2 min walk
- Tuch de Luna219 m 3 min walk
- "mexican grill "Parilla Mexicana""338 m 4 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport40.9 km
- Federal y Av Xel-HaBus3.6 km
- El Petén - Av Xel-Ha y Av CarmenBus3.9 km
- Bepensa - Federal y Av XcalacocoBus4.0 km
- Av Xel-Ha y C Costa RicaBus4.1 km

Stay rules
Important conditions for your stay