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Smoke-free

About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Akumal Natura" is located in Tulum. This hotel is located in 25 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Akumal Beach, Xel-Ha Water Park and Xcaret Eco Theme Park. Location Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room and a spa center. Guests who love doing sports will be able to enjoy a yoga area. To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, Spanish and Italian. At the hotel In the room, for you, there is a shower. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Beach access
ParkingFree
Bar

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Breakfast
Available
Airport shuttle
Available for a fee
Reception
24/7
Luggage storage
Available
Languages
Spanish, English, Italian +1
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Standard Double Basement room

  • 2 guests
  • full double bed
  • Private bathroom
  • bedsheets
  • fan
  • mosquito
  • private-bathroom
  • private-entrance
  • shower
  • toiletries
  • towels
  • with-view
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Standard Double Basement Bungalow

  • 2 guests
  • full double bed
  • Private bathroom
  • fan
  • patio
  • pets-allowed
  • private-bathroom
  • shower
  • toiletries
  • towels
  • wi-fi
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Superior Double Basement Bungalow

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • fan
  • patio
  • private-bathroom
  • shower
  • toiletries
  • towels
  • wi-fi
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bedsheets
  • fan
  • mosquito
  • private-bathroom
  • private-entrance
  • shower
  • toiletries
  • towels
  • with-view
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
524 reviews

Samuel G.

10/10

We spent the day on the four-hour tour of the site and animal rescue center. It was well worth it, though I can’t speak to the rooms since I didn’t stay here. It began with an interpretive walk from the glamping site, ending at a beautiful open-air Cenote where little fish nibbled at our feet. After a 20-minute ride, we reached the rescue center to see and learn about the animals, birds, and stingless jungle bees. The day ended with a swim in an underground Cenote. Our guide was friendly and knowledgeable.

Eleanor P.

4/10

We planned to stay for 3 nights but left after the first one. The experience fell short of what we expected for $120 per night, and the Booking.com photos didn’t match what we found. The towels had visible stains, the room’s AC was very weak and seemed capped at 30°C, so it felt more like a fan. Yoga was part of what was advertised, but we didn’t see any taking place, and the restaurant on site was underwhelming. During the day the place felt oddly quiet and empty, while music at night was unexpectedly loud and jarring. The bikes were available and in okay condition, but you really need a car or scooter to get around. Without one, food and drink choices are very limited. The cenote down the road was lovely, though, about a 5-minute cycle and well worth the 200 pesos per person.

Petra N.

10/10

I loved staying here. The property is beautiful and peaceful, with two cenote, a great room and bathroom, and wonderfully friendly staff. Highly recommend.

Tiago F.

10/10

We didn’t stay at the camping, but we took the rescue tour with cesar. First we saw the flora in this part of the jungle, then visited the rescue center and saw lots of animals. cesar is clearly passionate about the animals and his work. Such an awesome experience, a must do!

Amenities

Everything available at this property

76 Facilities

General Services

47 available
  • 24 Hour Reception
  • Smoking areas
  • Smoke Free Property
  • Ticket assistance
  • Garden
  • Terrace
  • Outdoor furniture
  • No elevators
  • Room service
  • Linens
  • Mosquito net
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Wake Up Service
  • Airport transportation
  • Car rental
  • Tour assistance
  • Hiking
  • Sun Deck
  • Yoga
  • Contactless Check In And/Or Check Out
  • Year of construction
  • Total number of rooms
  • Bungalows
  • hotel
  • Airport
  • Check In Hour
  • Check Out Hour
  • Car hire
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Multilingual staff
  • Hotel safe
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Special dietary options
  • Naturist
  • Diving
  • Catamaran sailing
  • Cycling / mountain biking
  • Safari

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

3 available
  • Parking
  • Car park
  • Secure parking

Meals

9 available
  • Bar
  • Restaurant
  • Snack bar
  • Dining area
  • Breakfast
  • Continental breakfast
  • À la carte dinner
  • Gluten Free Meals
  • Vegetarian meal

Recreation & Wellness

2 available
  • Massage
  • Spa

Pool and beach

3 available
  • Beach/pool towels
  • Next to the beach
  • Beach

Sports

2 available
  • Free bicycle rental
  • Bicycle hire service

Room Amenities

4 available
  • Non Smoking Rooms
  • Shower/Bathtub
  • Shower
  • Toiletries

Languages

4 available
  • Spanish
  • English
  • Italian
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Akumal

1.1 km 14 min walk

Closest Train Tulum

21.6 km

Top attraction nearbyakumal natura rescue

27 m 1 min walk

Dining nearby 20 Restaurants

432 m 5 min walk

Attractions

20
  • akumal natura rescue27 m 1 min walk
  • Akumal Monkey Sanctuary182 m 2 min walk
  • Cenote Puerta Maya433 m 5 min walk
  • Ecomaya446 m 6 min walk
  • Galería Lamanai887 m 11 min walk

Restaurants

20
  • Namaste Jungle Restaurant432 m 5 min walk
  • La Cueva del Pescador529 m 7 min walk
  • Tacos y Pastas Luis y Marisol537 m 7 min walk
  • La Brasita659 m 8 min walk
  • La Casa del Pueblo675 m 8 min walk

Transit

20
  • AkumalBus1.1 km 14 min walk
  • la parada para Xpu Ha playa (80 pesos la entrada)Bus10.8 km
  • mini van stopBus11.0 km
  • Puerto Maya/Puerto AventurasBus16.2 km
  • Puerto AventurasBus16.2 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 22:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Transfers

    One-way Airport shuttle - Extra charge may apply