Mutiara Melaka Beach Resort by Glex

It works well for families with kids, with plenty of facilities and conveniences. My room was fine, with a sea view and balcony. The lift needs maintenance, though, and there was no air and no hot water.

The resort facilities were good, with swimming pools, a games room with a pool table and fussball, and a small playground for kids. My room faced the beach, but swimming there wasn't possible because the beach was under construction. The room itself wasn't what I expected: I booked one queen bed, one futon, and one sofa bed, but got a queen bed, a fold-up mattress, and a small sofa that wasn't a sofa bed. Netflix required my own account, and there was no coffee. Parking was assigned according to the unit rented.

There weren't enough kitchen utensils or tableware, and the fridge still had leftover food in it. The room also wasn't very clean: the bedsheet and pillows had yellow stains. I hope management improves the cleanliness and facilities for future guests.

The beachside location gave us a lovely sea view. We rented an apartment for seven people on 30/08/2024, but didn't get enough blankets. Getting through the security post was a hassle, and the registration caused a traffic jam. Inside, the sofa set, dining chairs, and extra bed were covered in unidentified stains and looked unhygienic. The plates and cups on the dining table were dusty too.