Ghazanfar A.
For B7-2-1 and B5-01-15: the owner or person in charge was rude and uncooperative. They didn't answer calls, even when there was an emergency. Totally unprofessional and doesn't know how to deal with customers.
Recent reviews shared by hotel guests
For B7-2-1 and B5-01-15: the owner or person in charge was rude and uncooperative. They didn't answer calls, even when there was an emergency. Totally unprofessional and doesn't know how to deal with customers.
A cosy, pleasant place, with shops and restaurants all around to choose from. It felt safe and lively.
There are plenty of restaurants within walking distance, plus 24-hour shops, a 24-hour laundry, and a mini market. It's a lively spot for anyone who likes that atmosphere, close to Tanah Rata town and Taman Sedia, which is less crowded than Berinchang. But there's no internet at all, and Celcom doesn't work. The homestay doesn't offer Wi-Fi for rent. You have to rent an iron for RM10, and the irons are poor quality and damaged clothes. The second-floor unit is noisy because it's near shops. The sliding door is broken, leaving a high risk of a break-in since there's access from the next unit through the sliding door and window. One water heater is broken, there are no clothes hangers, and the walls show signs of leaks. Too many problems to list.
The house was extremely dirty, with moss, and looked nothing like the photos on Agoda or other booking apps. The owner and management were deceitful and rude. They told us to return on the day we were supposed to check in, but how could we have returned that same day? Even the shoes in the photo looked so poor, like shoes from a Chinese temple prayer place, that you couldn't just switch into them.
It's an ordinary homestay, but there are things the owner should improve. We weren't told that towels weren't provided, and there were no doormats by any of the toilet doors. Cleanliness needs work, especially in the kitchen, which the owner should clean more carefully. The cooking utensils were only so-so and didn't work well, so they should be checked. Sheets with old dirt marks shouldn't be used. I'm not asking for luxury, just comfort for customers. I hope the owner improves things.
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