Zone Hotel Ipoh

Traffic from the highway kept me awake through the night because my room faced the road. Light sleepers may want to ask for a quieter room. Apart from that, everything was good: the room was clean, the bed comfortable, the staff friendly, the location handy, and the facilities well maintained.

I found Zone Hotel Ipoh convenient to reach by car, and having parking was a real plus in Ipoh. The staff were helpful and polite the whole time. The rooms were clean, the beds comfortable, and the basic amenities were enough for either a work trip or a holiday. For what it costs, it’s a comfortable, no-fuss stay and good value. Recommend it.

We arrived to check in at 3am as a group of 16, but there was only one staff member on duty, so the process took a long time. Some of us also got redness on our hands and legs. It might have been something in the room or bedding, especially something to keep in mind if you have sensitive skin. I also lost my jacket at the hotel and arranged for a friend to collect it rather than pay RM25 postage from Ipoh to KL. I'm used to postage in east malaysia costing RM 8-10, and I've sent a package from penang to kl for RM 8, so the charge seemed expensive to me. When my friend picked up the jacket, staff had cut open the zip without telling me. It had worked perfectly before, but now it's damaged and unusable. The lost-item handling was very poor.

They asked for a RM60 deposit through cashless payment and told me the refund would take 7 days.