Lim F.
The location at De Sentral is good, but the stay was frightening because the old facilities made the building seem as if it might collapse. The amenities were dated, and the service was poor. An older staff member seemed very sure of his knowledge and made a lot of assumptions about clients’ backgrounds. We asked for a refund. It was a really bad experience, and we hope never to return. It has already hurt Malaysia’s reputation among several of my Chinese friends.
