Neu Suites By Serenity Vacation Homes

We were really comfortable in unit A29-11, and it was spotless, which mattered most to us. There are two bedrooms, one bathroom, and a living room with a great view. The kitchen was especially well equipped, with a fridge, electric stove, microwave, iron, and everything else we needed. The facilities felt well worth the price. Our host was friendly and easy to reach, and we appreciated getting the deposit back earlier than expected. We'd gladly recommend staying here. 🌿

I booked a month-long stay through Agoda. Once the reservation was accepted, the property said it couldn't host me and asked me to cancel. Agoda then intervened, and the property changed its answer, saying the booking could go ahead after all. That back and forth caused stress and wasted time, especially with a long, non-refundable booking. In the end I canceled and received a full refund through Agoda. The place may work for short visits, but longer bookings need clearer coordination and steadier communication.

I lasted one night, even though I'd booked four. The room felt so cramped that I found it extremely claustrophobic. Maybe someone who can handle a tiny room would be fine here, but for me it was simply a terrible experience.

Neu Suites Residence, Serenity Vacation Home was set up nicely and felt very comfortable. I had a wonderful stay, and the service was great. Thank you.