OYO 90981 Chenang Rest House 1

The room was in really bad shape, with poor-quality water, a smell that made it uncomfortable to stay in, and an AC that didn’t work. What upset me most was a female receptionist’s rude, unprofessional manner. She didn’t know how to speak or act politely with guests, and that was unacceptable and ruined the experience. I’ve never had service this poor in Malaysia, and I wouldn’t recommend the hotel. Avoid it if comfort and respectful service matter to you.

This may be the worst place I’ve stayed. We checked in at about 5pm on 28 December, and despite asking for a clean room, the one we got hadn’t been cleaned. There was mold and staining all over the walls, no TV, and the air conditioning didn’t work. There wasn’t even a ceiling fan or standing fan. We asked to change rooms and were shown two options. We chose one upstairs and moved our things in, planning to rest before going to the beach that night. At 6:30pm, the Malay lady started knocking loudly. I spoke through the wall because I didn’t want to open the door. That’s when I got really frustrated: she told us to leave the room we’d been allowed to stay in because somebody else had booked it. I asked why they couldn’t give that person another room, since the rooms were much the same, with the same queen bed and size. She didn’t answer, just kept knocking. When we finally opened up, she barged in and slammed the door. I was on the bed, people kept peeking over because of all the noise, and the whole thing was uncomfortable and embarrassing. This was absolutely sickening. If you can’t manage the place, don’t. Find something that suits your skills and management better. DO NOT STAY HERE IF YOU HOPE FOR AN ENJOYABLE OR MEMORABLE TRIP IN LANGKAWI.

I didn’t even last one night. I left as soon as the sun came up, after just eight miserable hours, abandoning the 3D2N stay I’d booked. The whole thing was a disaster. I’d originally booked somewhere else through Booking.com, but when I arrived I suddenly got a message saying that place was unavailable, and they sent me to this filthy motel instead. The room reeked of mold and rot. There were stains on the walls, holes everywhere, and the place stank. The toilet looked like it hadn’t been cleaned in months, and just standing there made me feel sick. At 3 AM, rainwater started leaking through the roof directly onto the bed. I was shocked. I called the manager, who rudely told me, “Ask Booking.com for a refund if you don’t like it.” No apology and no help. The staff were just as rude. This place is unsafe and unsanitary, and the people running it clearly don’t care. It should be shut down. Avoid it at all costs. Do not stay here ever.

Good spot near the beach, and it’s easy to find food nearby.