Ming W.
I hope management takes this seriously and makes sure staff speak to guests respectfully and professionally. Earlier today I was waiting outside Kin Link Inn Hotel for my Grab food delivery when a housekeeping staff member came up to me at the front entrance and rudely asked when I would be checking out. She also told me not to check out after 12:00 PM. I was taken aback by her confrontational manner. After I got my food, I went to the front desk to ask who she was and was told her name is Gloria. Auntie Gloria, please be more courteous when speaking with guests. You don't know who you're talking to, and no guest should be approached so impolitely.
