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Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "The Pavilion Hotel" is located in Sandakan. This hotel is located in 20 km from the city center. Location It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room and a spa center. For business meetings, there is a conference hall. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English. At the hotel In the room, for you, there is a shower, a TV, a mini-bar and slippers. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
ParkingFree
Air conditioning
24h reception
Family friendly

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Chinese
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fridge
  • hairdryer
  • iron
  • private-bathroom
  • safe
  • soundproofing
  • tea
  • toiletries
  • towels
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fridge
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • slippers
  • soundproofing
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Standard Family room

  • Private bathroom
  • air-conditioning
  • desk
  • hairdryer
  • iron
  • private-bathroom
  • safe
  • soundproofing
  • tea
  • toiletries
  • towels
  • tv
  • water
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Standard Double Family room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.8/10
Good
899 reviews

Rohan D.

8/10

For £78, we had a double room for three nights. The service was really good, and the staff were very helpful. The rooms weren’t as nice as other areas of the hotel, but they were still quite good for the price.

Dmitri V.

6/10

The family room was affordable at less than RM250 as of 20/9/2025, and the hotel has plenty of public parking. It’s in central Sandakan, Batu 7, within walking distance of a clinic, restaurants, and convenience stores. The airport is about seven minutes away. The room wasn’t especially spacious, though it could fit four or five adults, and a connecting room was available. It smelled musty and had stains on the bed. Breakfast is buffet style from 6:30 AM to 10:00 AM, with rice and noodles, half-boiled eggs, coto, bread and butter, and potatoes. There isn’t much variety, but it’s enough to fill you up. It was okay, mainly because of the location.

Olga P.

4/10

The airport is very close, which made Pavilion convenient for a stopover on our way to Sepilok. We only spent one night there, fortunately. The rooms were old and noticeably worn, with stains and signs of neglect, though the condition wasn’t quite as bad as I’d expected. Breakfast was disappointing, mostly savory choices, including a basic nasi lemak that might not suit everyone. It fell below acceptable standards, especially by Western expectations, even if it wasn’t as bad as I’d feared.

hafiz K.

2/10

At RM158, the room felt overpriced for its outdated design and poor upkeep. The bathroom was dirty, with visible mold and signs of inadequate cleaning. There was hair and dust around the room, including under the bed and near the table. Mold was also present in the shower, the drain cover was loose, and some bathroom edges were sharp enough to risk injury. Morning sun came in too early because the curtains didn’t block it well. Management needs to take this seriously, renovate fully, and make sure deep cleaning is done properly. Cleanliness, safety, and comfort should be basic standards at this price.

Amenities

Everything available at this property

60 Facilities

General Services

29 available
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express Check In/Check Out
  • Television in lobby
  • Fire Extinguisher
  • Room service
  • Indoor Fireplace
  • Laptop safe
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Wake Up Service
  • Telephone
  • Iron
  • Cafe
  • Car rental
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Garage

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Internet access

Parking

3 available
  • Parking
  • Parking nearby
  • Free Parking on Premises

Meals

8 available
  • Minibar
  • Coffee/tea for guests
  • Buffet breakfast
  • Common kitchen
  • Restaurant
  • Kitchen
  • Bottled water
  • Kettle

Business Services

2 available
  • Business center
  • Fax and copy machine

Room Amenities

12 available
  • Non Smoking Rooms
  • Soundproof rooms
  • Fridge
  • Family room
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Slippers
  • Toiletries

Languages

2 available
  • English
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Bus Stop Taman Rimba

232 m 3 min walk

Closest Ferry Sandakan

9.0 km

Top attraction nearbySandakan Memorial Park

763 m 10 min walk

Dining nearby 20 Restaurants

73 m 1 min walk

Attractions

20
  • Sandakan Memorial Park763 m 10 min walk
  • Sandakan Crocodile Farm930 m 12 min walk
  • Utama Park Villa1.9 km 23 min walk
  • Sandakan Rainforest Park3.8 km
  • Puu Jih Syh Temple6.8 km

Restaurants

20
  • Seaman Cafe Sandakan73 m 1 min walk
  • Boss Charkoey Tew83 m 1 min walk
  • Ainul Mardiah96 m 1 min walk
  • Hana Kitchen Sandakan101 m 1 min walk
  • Restaurant Sri Gading105 m 1 min walk

Transit

20
  • Bus Stop Taman RimbaBus232 m 3 min walk
  • Bus Stop PersekutuanBus665 m 8 min walk
  • Bus Stop UrusetiaBus710 m 9 min walk
  • Bus Stop Jalan Labuk batu 7Bus767 m 10 min walk
  • Bus Stop Avenue IJMBus1.9 km 24 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 00:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Deposit required