Nabila H.
I booked a premium suite for RM38 at the last minute, instead of the usual RM166, so the low price felt reasonable. But cheaper shouldn't mean poor service, and I hope OYO improves things a bit. I was meant to get a first-floor room, but the door wouldn't lock, so I had to switch to one on the ground floor. It was smaller than the upstairs room, with two toilets, no shower hoses, and no hot water because the heater was broken. Cleanliness was only okay, and there were mosquitoes in the room too 😅. Thanks. 😊

