Aparts Downtown Arequipa

The internet was terrible, and the apartment had none of the basics we needed, like kitchen rags or a hairdryer. There's no washing machine either. The owner came into the apartment while we were out and raised his voice. If you book through Booking.com, call him, because otherwise he'll give you whatever he wants and then say it's your fault. About the owner's response: We never asked for oil, salt, or anything else. Checkout was at 3 PM. At 2 PM, you asked us to leave the keys on the window because you wouldn't be home, so we did. The lights and television were definitely off. And honestly, the gas was leaking, as you told us, which put us in danger, and now you're complaining about it. Nobody asked us for our documents; we didn't show them because we're tourists and don't know much about the paperwork. You only had to ask. For the record, you were the ones who tried to scam us on the money exchange. Your reply accuses us of being dirty and violent to save yourself from a bad review, but that's false. The owner, not us, raised his voice when we arrived, and we paid extra for cleaning. Best regards 😃