daphne M.
I still have the bites on my legs, even though the hotel owner and the booking partner both dismissed my report of bedbugs in the room. I booked through an external partner, and the owner says she has a certificate showing there are no bedbugs. I believe she has that certificate, but an infestation could have started after it was issued and before my stay. I was blamed for bringing them in, which I did not do. To the owner, please take responsibility and do something about this.

