Pleasant Travelers Pension House

I booked a three-day, two-night stay here with my two infant babies. When I first booked, I heard an old lady complaining that someone else had booked her room without her knowing. I ignored the warning signs, until the same thing happened to me. Our stay was meant to end tomorrow, but the day before, I went to reception and said I planned to extend so they wouldn't give the room to someone else. The receptionist said she'd make a note of it. I asked if I needed to pay then, and she said it was up to me, so I told her I'd pay that evening. When I went to pay for the extension, another receptionist said our room had already been booked by someone else. Imagine the hassle, especially with my babies. From the moment we entered, the receptionists didn't even seem to smile. They answered customers with attitude, even when it was their mistake. How were we supposed to know payment had to come first when no one told customers at reception? I'll never recommend this place because of the reception staff's lack of respect and attitude problems. To the owner, I hope you know what your employees are doing when you're not around.

Sisig is a must-try at the cafeteria, and you can ask the front desk to arrange a taxi or Grab. The room was clean, and the staff were accommodating.

The location is easy to get to, and the rooms are clean. Prices are affordable too.

The breakfast was sooo good, especially the bangusilog, and I liked the vintage interior and ambiance. We stayed in a fan room. It was clean, though there was a cockroach. The front office also misplaced our receipt for the stay. I hope they're more attentive next time.