Kama Lama

The location was really good, just a short walk from the main street and plenty to do nearby. But the rest of our five-night stay was deeply frustrating. We were travelling from England after stopping in other countries for one or two nights, and I’d been looking forward to unpacking. Instead, there were only two hangers per person and no drawers for socks or underwear. The wardrobe went right up to the ceiling, so the top two shelves were useless unless you’re eight feet tall or have a step ladder. There were no coat hooks either, so wet coats had to go over chairs. The room was cold when we arrived, and the large radiator was off. We called the host to ask how to turn it on. She said she could see it was 20 degrees and that we didn’t need the heating. It absolutely did not feel like 20 degrees, and, with all due respect, the temperature someone else thinks is acceptable doesn’t matter when they aren’t living in the room with us. On another day, after it had been -6 outside, we came back to another cold room. My partner didn’t want to call again after the first conversation, so he asked through the Booking.com app for the radiator to be turned on. She ignored the message. There were no hand towels. The bathroom sink is badly designed, with the tap right over its middle. To wash or shave your face, you have to lean to one side and splash water sideways, making a mess. The walls are thin, too. We could constantly hear the people next door watching TV and those above us dragging chairs across the floor. There was no fridge in the room, only a shared one in the kitchen. We weren’t comfortable putting food in a fridge accessible to complete strangers. We didn’t have breakfast, so I can’t comment on it. The parking setup was bad as well. Luckily, some other guests weren’t driving, or we would have been blocked in. If the booking hadn’t been non-refundable, we would have left and found somewhere else. I’ve never stayed somewhere we couldn’t control the room temperature, and the host’s response when we first arrived really put a damper on the stay.