Hassan A.
After driving for 10 hours, I reached the hotel exhausted with my family and children, and I was in Ihram. The two Egyptian employees handling ebookings told me there was no parking, even though the online listing said parking was available. They then said it would cost an extra 50 SAR. I agreed, showed them my car, and was told it was too big and I should park somewhere else. Another guest had the same problem and was treated the same way. They lied and showed no respect to guests of Makkah. The hotel was filthy too, including the washrooms. Worst hotel I've experienced. Wallah, I won't return.

