Kavindi P.
I was there for three weeks, and the way my room cleaning was handled was disappointing. After air conditioner servicing in the room, I asked for room service. The cleaner assigned to it said she was tired after doing many rooms and asked to come the next day. I agreed, but she didn’t come because she was on leave. I was told the room had been cleaned, though only the bed covers had been changed. When I raised it with the administration, nothing was done and I didn’t receive an apology. The experience with both housekeeping and administration left me unhappy.
