Holiday Inn Express Singapore Serangoon by IHG

I had a wonderful stay and would recommend the hotel. Cleanliness was impressive, and everything was neat and well maintained. Breakfast was great, with good vegetarian choices, fresh fruit, and juices. Staff were friendly, professional, and always ready to help, and room service was outstanding. The room attendant was polite and helpful. Getting around was easy too, with the MRT nearby and a bus stop right in front of the hotel. I’d give the location, service, room service, breakfast, and cleanliness all 10/10.

We’ve stayed at many hotels in Singapore, and we’re glad we found this Holiday Inn. For a city trip, it’s ideal: close to Farrer MRT station and within walking distance of Mustafa shop. A bus stopping right outside goes to Jl Besar MRT station, which then takes you straight to the airport. The hotel feels modern, functional, clean, and carefully thought out. Room 606 was spacious by Singapore standards, with a comfortable mattress and everything we needed despite the limited space. We were able to get the room at noon, and the tall gentleman of Indian origins at reception was friendly and professional and gave us an upgrade. Breakfast had a wide choice for western and eastern tastes. Used plates were sometimes cleared a bit too quickly, but the staff were very friendly, and the lady, Kim ?, told us about delicious kaya. We highly recommend the hotel and would love to return. We were very pleased with our stay.

The in-room filtered drinking water was a real plus during our eight-day stay. I didn’t have to buy large bottles every day, and I felt better about plastic use. The hotel is clean and nice, close to restaurants, a shopping mall, and transport. Breakfast had a good variety, and the staff were very kind and helpful. Kim Peng and Sarena were especially nice to talk with and knew a lot about the local area. Mrs Kim Peng even suggested plans for our day over breakfast. She’s a very friendly lady.

I wouldn’t recommend this hotel, even though the room was very clean, the bed was comfortable, the staff were friendly, and the temperature could be set as low as 19. I liked having a small, clean gym with basic cardio equipment and 24-hour access, plus a TV with CNN and an English movie channel. Breakfast is included and standard. When I asked about the “bar menu,” I was told those items are generally frozen foods microwaved after you order. There’s no pool, makeup mirror, toiletries, house coat, conditioner, or drawers. The slippers weren’t wrapped in plastic, so I couldn’t tell if they were clean. Instead of a closet, there’s a metal bar with hangers in the middle of the bedroom. There’s an empty mini fridge, though you can buy drinks and snacks, including wine and beer, at the front desk. I found a Seven Eleven about 500m away. Rental sites say it’s 1.5 km from Orchard Road, but it’s more like 3 km, and the trip takes a while with the traffic and indirect route. The room is itty bitty, like being in an expensive part of Europe, while Little India doesn’t feel as affluent or picturesque as a tourist might want, and what’s offered is less than basic. I arrived at the back entrance by mistake, with no one there to greet me. Plants blocked the wheelchair and suitcase ramp at both ends, so access was difficult. I had to carry my suitcases step by step through a back alley that smelled bad and didn’t feel safe. The hotel says it takes pride in environmentalism. Still, I’m glad I discovered Mustafa Centre, ate incredible tofu spicy soup at Reunion Bbq amid beautiful decor, and got a tattoo from a wonderful Indian artist. 💫