Hotel NuVe Heritage

That lobby bar as you walk in has a great vibe. The hotel feels cosy, the rooms are comfy and the minibar is free. There are classic childhood biscuits on free flow in the lobby too, and lots of great spots nearby within walking distance.

There's plenty of food around this wonderful hotel, right in central Singapore. I always feel delighted when I can stay here. The staff are so friendly they make it feel like home, and the cosy bar by reception is just right for a drink while waiting to check in.

When I asked about late checkout for around 12pm the next day, he pushed the question to the morning shift and said I had to ask them before checking out. I don't see the logic in that. I checked in around 1520 on 21st Dec. The check-in staff was in the middle of something, and I politely asked to check in. Concierge staff Rav or Raj seemed very reluctant to help, though everything went smoothly until he asked for my card expiry date. I found that odd and said I wasn't comfortable giving it. He got stuck up and treated me like a child, pushing the check-in form aside and saying, “I cannot let you check in.” When I asked why he needed the card details, he couldn't give a reason, just angrily said it wasn't the CVV and didn't matter. I gave him the date anyway, without any explanation.

The hotel doesn't have much in the way of facilities, with no gym or full restaurant, but the personal service and character made up for that. Staff were courteous and helpful, offered early check-in when possible, and helped with directions and luggage storage. The room was small for large suitcases and the bathroom could use more space, but it was perfectly adequate for a short city break. Hotel NuVe Heritage has a charming boutique feel. My room was cosy, clean, and well designed, with complimentary minibar items and a Nespresso machine. The bed was comfortable, and the room was surprisingly quiet at night despite being right in the city. The location near City Hall is excellent for walking to Raffles City, National Gallery, cafes, and restaurants. MRT connections are handy for getting around too. I had a pleasant stay and would consider returning.