Hotel Tunco Lodge Village

The room was roomy, very clean, and had air conditioning, though the bathroom felt worn and due for a refurb. Showers had no hot water. I know that's common at some hotels around here, but others do have it, and I think Tunco Lodge should say clearly that it doesn't. We paid a premium compared with some places nearby, so we expected hot water. When we asked reception, the answer was just “no.” That was disappointing, since we were otherwise happy there. We stayed four nights and the location was perfect. Breakfast was nice, especially the pancakes, though coffee came in a plastic cup. Most staff were friendly, particularly in the restaurant, but reception wasn't especially welcoming. The pool area was nice, but every sun bed was broken and stuck flat, so you couldn't sit up. Leaves made the pool dirty easily, although staff cleaned it during the day. Food and drink prices were very reasonable. I would recommend the hotel, but it does need some improvements.