Amber Inn

This was the most disappointing and uncomfortable hotel stay I’ve had. The service and facilities fell short from the start. The receptionist always seemed occupied on the phone and barely interested in helping, which made a poor first impression. We were first put in the last room on the 7th floor, which seemed like an extension added later. The lift only goes to the 6th floor, so guests have to climb a wooden ladder to reach the 7th. That felt unsafe and inconvenient. The room seemed manageable at first, but all night there was a loud, continuous motor or machinery noise that never let up. We were already exhausted from traveling, and barely slept. We told reception the next morning. They moved us to a room on the 3rd floor, but it faced the street, and traffic and other outside sounds were just as disruptive at night. The room was shockingly small, with hardly any space to move or even open our luggage. In the cramped washroom, the toilet seat nearly touches you while you shower, which felt uncomfortable and unhygienic. There was also something like grease or oil on the floor that kept making my feet feel oily. The television didn’t work. The hotel lacks basic comfort, sensible room planning, soundproofing, and professional service. With the noise, poor facilities, and staff’s lack of attention, it felt like a complete waste of money. I strongly wouldn’t recommend Amber Inn Hotel to anyone wanting a peaceful or comfortable stay.