HOMM Sukhumvit34 Bangkok

We really liked the room during our stay last Saturday and Sunday. It was beautiful, nicely designed, and divided into sections. But at 3,000++ THB per night excluding breakfast, the stay didn’t feel worth the price, and the experience fell short of what we expected. On checkout morning, staff said we owed 100 THB for two bottles of drinking water. We paid at first, thinking they meant the bottles provided in the room, then realized hotels normally include two complimentary bottles. When we asked if those room bottles were chargeable, the front desk checked and said there was a record of us requesting two extra bottles at 6:00 a.m. Neither my friend nor I had asked for them, since we were both asleep. Staff later said the night shift had probably recorded it incorrectly and that the money would be refunded. They didn’t apologize, which was disappointing. This should have been checked with us before charging. Also, at lunchtime the restaurant only served chicken rice, so finding suitable food within the hotel was difficult.

It’s a nice hotel in a good location, but check-in didn’t feel very welcoming. I’m an elite member of their fidelity program and am normally recognized and greeted, but that didn’t happen here. They also asked for a 3k bht deposit for just one night, which seemed unreasonable since 1k is the norm and I’d already settled the bill on arrival. Rather than block 3k on my card, they agreed to keep my passport as a guarantee @__@

Poor experience. I’m definitely telling friends and family not to stay here after inviting friends because I thought it was a nice, cozy hotel. It does not feel like a 4 star hotel to me. This afternoon, we asked for bowls and utensils for room 712. The first staff member said they’d check, but 20 minutes passed with no update. I called again, and a male receptionist said they don’t provide any in-room service. He blamed new staff for not knowing the service brief, but that’s the hotel’s responsibility. Before I could finish speaking, he hung up on me. I went downstairs to call out his rude behavior. Even Ibis, which is 3 stars, could handle this simple, general request. I sincerely hope management pays more attention to operations and staff training. I’d planned to invite more friends and family, but not anymore.

The pool was a highlight for me. It was beautifully maintained, quiet, and a lovely place to cool off after a day in Bangkok’s heat. With plenty of lounge chairs and a relaxing, private feel, I could happily have stayed there for hours. My room was spotless and stylish, with thoughtful design, calming lighting, and modern touches that made it feel like a little sanctuary in the city. The bed was incredibly comfortable, and housekeeping kept everything fresh and tidy throughout my stay. The hotel is tucked away enough to feel peaceful while still being surrounded by great cafes and restaurants. From the moment I arrived, the staff made me feel genuinely welcome. Everyone was warm, attentive, and ready to help with a smile. Check-in was smooth and efficient, and the team gave me useful tips about nearby places and transportation. Homm Hotel Bangkok offers modern comfort, warm service, and good value. I’d happily return and recommend it to anyone visiting Bangkok.