Natron Palace Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 11:00
- Check-out
- Until 11:00
- Parking
- Free
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Executive Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- bedsheets
- fan
- fridge
- iron
- mini-bar
- mosquito
- private-bathroom
- shower
- slippers
- tea
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1 / 6 Standard Double room with balcony and with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- bedsheets
- fan
- fridge
- iron
- mini-bar
- mosquito
- private-bathroom
- shower
- slippers
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fan
- fridge
- iron
- private-bathroom
- shower
- slippers
- telephone
- toiletries
- towels
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1 / 5 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fan
- fridge
- private-bathroom
- shower
- slippers
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Rik B.
The payment experience at Natron Palace Arusha felt unfair and humiliating. We stayed from 26-28 January. At checkout the card machine wouldn’t work, and when we offered local currency, the receptionist insisted on a very poor exchange rate, 1:2500 instead of around 1:3000. That would have meant overpaying by a lot, so we paid in euros, €50 for a €49 room, and kindly didn’t ask for change. When we came back briefly that evening to collect our luggage, we weren’t allowed to leave, and the payment issue came up again. The machine still wasn’t working, and the manager again demanded the same inflated rate. We had no cash left by then and had to go to an ATM after dark. The withdrawal also cost us an extra 10% in fees, on top of the unfavorable exchange rate. After we returned, the receptionist repeatedly refused to give us the correct change and laughed at us in a mocking, disrespectful way. This was not a good experience. It left me feeling the hotel may try to take advantage of guests when it can. Future guests should be cautious when paying here.

Ethan K.
The food was good, and the hotel was convenient. I found a TV in the room, and the WiFi worked great. The bathroom, though, was too small. Breakfast had a good variety and was cooked well. For me, it was meh, about 6.5 out of 10.
Rohit M.
I booked one night before my flight from Kilimanjaro airport, but couldn’t sleep at all. There were mosquitoes everywhere, no staff at reception, and no hot water in the bathroom. The room had no fan or AC, so it was humid and smelled bad. Wi-Fi didn’t work at all, and the sheets and towels were filthy and smelled awful. I didn’t even want to touch them. Absolutely the worst hotel experience of my life. Avoid it.
Gabriel C.
I really liked breakfast. I eat so much in the morning that I can get by eating just twice a day. The room was cleaned daily, with fresh towels and sheets. The hotel is pretty nice, and most of the staff were super friendly, especially the restaurant team. There was one guy who kept trying to sell me safaris, like people all over the city do, and I didn’t like that.
Minseo P.
Right in the middle of town and beside the bus stand, the location is really convenient. WiFi is great, and the staff can arrange an airport shuttle or spa treatments, and help connect you with your guides. The rooms, especially the bathrooms, are on the small side, but the price makes it worthwhile.
Amenities
Everything available at this property
General Services
53 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Terrace
- Fire Extinguisher
- Room service
- Smoke Detector
- Linens
- Mosquito net
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Diet menu (on request)
- Packed Lunches
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Total number of rooms
- hotel
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Banquet hall
- Printer
- Photocopier
- Minimum Check In Age
Accessibility
4 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Car park
Meals
11 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Bottled water
- Breakfast buffet
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Sports
1 available- Bike rental
Room Amenities
9 available- Fridge
- Cable TV
- TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
56 m 1 min walk
780 m 10 min walk
748 m 9 min walk
20 m 1 min walk
Attractions
20- Bestday Safaris Ltd748 m 9 min walk
- The Tanzanite Experience - Blue Plaza Museum.977 m 12 min walk
- Arusha Clock Tower984 m 12 min walk
- Chalema Tanzania Safaris1.0 km 13 min walk
- National Natural History Museum-ARUSHA1.2 km 15 min walk
Restaurants
20- abyssinia20 m 1 min walk
- Chai ya rangi hotel89 m 1 min walk
- Khan's Barbeque124 m 2 min walk
- Kulan Restaurant148 m 2 min walk
- Mehboob's Barbeque161 m 2 min walk
Transit
20- Kilimanjaro International AirportAirport43.4 km
- Arusha City BUs Terminal BuildingBus56 m 1 min walk
- Arusha City Bus TerminalBus57 m 1 min walk
- Loliondo - Bus to EngareseroBus139 m 2 min walk
- Levolosi Bus TerminalBus334 m 4 min walk

Stay rules
Important conditions for your stay