Best Western Pontypool Metro Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 1 Double Bed, Non-Smoking, Standard Room
- 15 m2
- 1 x Double bed 131-150 width
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Tea and coffee making facilities (extra charge)
- Internet access
- Radio
- Direct dial telephone
- Hairdryer
- Shower: 1
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1 / 4 1 Double Bed, Non-Smoking, Family Room
- 15 m2
- 1 x Double bed 131-150 width
- Alarm clock
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Tea and coffee making facilities (extra charge)
- Ironing set
- Wi-fi
- Wake-up service
- Desk
- Number of bedrooms: 1
- Cable TV
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1 / 4 2 Single Beds, Non-Smoking, Disabled Adapted Room
- 15 m2
- 2 x Single bed 80-130 width
- Alarm clock
- Number of bedrooms: 1
- Cable TV
- Desk
- Direct dial telephone
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Hairdryer
- Ironing set
- Tea and coffee making facilities (extra charge)
- Internet access
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1 / 6 DOUBLE NON SMOKING
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Guest reviews
Recent reviews shared by hotel guests
Margaret H.
The vegan breakfast options were a real plus for me: they had oat milk, plant-based sausages and margarine, which I haven't found everywhere I've stayed. My sister and I were in the area visiting family and found the hotel very clean, with friendly staff, comfortable beds, fluffy thick towels and lots of hot water. There was plenty to choose from at breakfast, too. We love walking and enjoyed the paths along the nearby canal. Getting an Uber was awkward at times, though local taxis, buses and trains worked well. If you're taking the train, Cwmbran station is the easier choice. Trains from Pontypool New Inn are less frequent, Ubers can be hard to get there, and the walk to the hotel isn't straightforward, though it can be done. It's a well-run hotel near Cwmbran, Wales.

harry J.
We got a good night's sleep, though the WiFi could've been better. The rooms were comfortable and the location worked well, especially with places to eat right next door. Staff were friendly, but at times didn't seem very sure of what they were doing. We had to go back twice to get our key card redone because it wouldn't work. Things like that happen, and the stay felt pretty average to me. I'd say it's a decent place for a couple of nights, and not a bad stay.
Richard J.
Breakfast came with the price and had a good range of choices, enough to set us up for the day. The room was tidy and clean, with tea and coffee making supplies, and the bed was comfortable. The bathroom was clean too, though a little worn. I had to look in the wardrobe to find an extra pillow. I stayed one night and felt it was good value for money, with the hotel doing what you'd expect.
David P.
My room was freezing when I arrived, cold enough that I could see my breath. I checked in by phone because the website wasn't working. The hotel is beside a dual carriageway and a petrol station. I was glad I skipped breakfast because it looked awful.
Evan M.
It's cheap and cheerful, but the breakfast costs a lot for what's included. With a Gregg's right next door, you're sorted.
Amenities
Everything available at this property
General Services
17 available- Total number of rooms
- Number of floors (main building)
- hotel
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- 24 Hour Security
- Bellboy service
- Hotel safe
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
4 available- Electric kettle
- Bar
- Air conditioning in Restaurant
- Breakfast
Room Amenities
2 available- Towels and bed linen
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
402 m 5 min walk
726 m 9 min walk
523 m 7 min walk
342 m 4 min walk
Attractions
20- Goujon's Spring (Free WiFi)523 m 7 min walk
- Shell Grotto1.2 km 15 min walk
- Pontypool Park1.3 km 16 min walk
- Panteg Park1.3 km 17 min walk
- Torfaen Museum1.8 km 22 min walk
Restaurants
20- Polo Grounds Diner342 m 4 min walk
- Hsiang Yang Flower756 m 9 min walk
- Cafe at no 1819 m 10 min walk
- Rise and Shine Cafe819 m 10 min walk
- The View Cafe823 m 10 min walk
Transit
20- Cardiff AirportAirport39.7 km
- Bristol AirportAirport40.4 km
- Pontypool Railway Station (NW-bound)Bus402 m 5 min walk
- Pontypool Railway Station (SE-bound)Bus434 m 5 min walk
- Stafford Rd Top (S)Bus523 m 7 min walk

Stay rules
Important conditions for your stay