The Norbreck Hotel

The staff were friendly and did what they could, but the building felt tired, dated and dirty. I know older places are hard to maintain, but cleaning and touching up the paint would help. The food didn't seem homemade: frozen roast potatoes, ready-made mash and tinned beef stew. The chocolate fudge cake was so dry it crunched like a cookie. Breakfast was self-service and okay, but the toast machine was awful. You had to run the bread through about eight times before it got any colour. A couple of four-slice toasters would have been better. I wouldn't stay again.

The hot breakfast was lovely, served self-service, and the staff were attentive and helpful throughout a very pleasant stay. Parking was limited, though we were lucky to get a space. My only small issue was hearing music upstairs on the second floor, presumably coming from the concert room.

I brought my dog for a three-day break and found the room spotless, warm and clean, with a sea view, all at a very reasonable price. I didn't hear noise from other guests, and actually didn't see anyone else during the stay. The stairs and corridors are worn, but this isn't an expensive hotel and it's dog-friendly. I've stayed before and will definitely use it again.

We had a lovely time and enjoyed the sea view. The toilet in our room wouldn't flush, but once we told reception, they moved us straight away and offered us a drink in the bar for the inconvenience. A few homeless people were staying there with help from Scarborough Council because of the very bad weather, but they didn't bother us. We'd definitely come back.