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About this property

Indulge in a relaxing experience at the full-service spa, offering massages, body treatments, and facials. Take advantage of the hotel's recreational amenities, including an indoor pool, sauna, and fitness center. This hotel also features complimentary Wi-Fi, concierge services, and wedding services. Enjoy a meal at The W, one of the hotel's two restaurants, or take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind with a refreshing drink at one of the two bars/lounges. Full breakfasts are available daily for a fee from 7:30 AM to 10:30 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities consist of a conference center and meeting rooms. Self-parking is available onsite (subject to charges). Each of the 130 guest rooms features a flat-screen television, complimentary Wi-Fi, and digital programming. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences such as safes and desks are provided, and housekeeping is offered daily. The hotel is located near Lake Windermere, a short distance from attractions like Treetop Trek, Brockhole - the Lake District Visitor Centre, and Ambleside Pier. The nearest major airport is Durham Tees Valley Airport (MME).

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Fitness centre
Bar
24h reception

Good to know

Check-in
From 15:00
Parking
Available for a fee
Breakfast
Available
Accessibility
Wheelchair accessible
Luggage storage
Available
Room types
4

Room Information

Rooms

DOUBLE CLUB KING BED

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DOUBLE CLUB WITH VIEWS

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DOUBLE LAKE VIEW

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Double or Twin CLUB

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
2392 reviews

Fiona C.

10/10

The staff are lovely and helpful, and breakfast has loads of delicious choices. The Blue Smoke restaurant, the W restaurant, and the bar food were all excellent too. I’d highly recommend staying here. You won’t be disappointed 😀 We’ve stayed twice now and absolutely love it. The rooms are lovely, clean, and sooo comfortable, with gorgeous ESPA products in the bathrooms. Both times there was a complimentary bottle of champagne in the room. This visit, we were also given lovely gingerbread from the famous Grasmere gingerbread shop at check-in.

Adam F.

10/10

The main frustration was the limited pool, sauna, and steam room hours for hotel guests, regardless of how many nights they stay. Everyone ends up trying to use them at once, from 17:30-20:00, and day spa visitors add to the crowds. At times it was too busy to really enjoy the facilities. More flexible hours for guests staying several nights would feel more reasonable. The lakeside setting and views from our suite, which had a sitting room, were superb. Food at both restaurants and the bar was excellent, and breakfast was a decent buffet. All the staff were helpful, friendly, and courteous.

Oscar F.

10/10

We had a lovely stay in the hotel. The rooms were modern and comfortable, and the breakfast buffet was good quality with plenty of choice. We were in room 313, and the corridor in that section felt a little dated and in need of a revamp. It didn't quite match the lovely rooms or hotel foyer. The spa is a special experience, set in a stunning part of the Lakes. There are different saunas and steam rooms at various temperatures, plus indoor and outdoor pools with beautiful views of the lake Windermere. Staff are attentive and will bring drinks wherever you are in the spa. The complimentary hot chocolates and brownies they handed out were a lovely touch. Couldn't recommend this hotel and spa more.

Sara T.

10/10

I came for the rise and dine spa experience on 27/12/25, a treat from my partner for our anniversary while we were spending Christmas in the Lakes. The place is beautiful and spotless, and the thermal spa was out of this world. Every staff member gave five-star service. Sitting in the hot tub with a glass of Prosecco and that stunning lake view was lovely. The views were stunning, and the food was delicious too. They kindly moved me to another table because of the low sun glare, and nothing felt like too much trouble. We've booked another Lakes trip for next Christmas, and I'll definitely visit again, maybe for longer.

Amenities

Everything available at this property

60 Facilities

General Services

41 available
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Double rooms
  • Suites
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Car hire
  • Room service
  • Laundry service
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Non Smoking Area
  • Smoking area
  • Banquet hall
  • Game room
  • Hot tub
  • Solarium
  • Hairdressing salon
  • Picnic

Accessibility

1 available
  • Wheelchair Accessible

Internet

1 available
  • Wi Fi

Parking

1 available
  • Car park

Meals

4 available
  • Bar
  • Restaurant
  • Poolside snack bar
  • Breakfast

Business Services

2 available
  • Meeting room
  • Business centre

Recreation & Wellness

5 available
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Spa centre

Pool and beach

3 available
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area

Sports

1 available
  • Gym

Children

1 available
  • Babysitting service

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Low Wood Hotel

27 m 1 min walk

Closest Ferry Brockhole

1.2 km 16 min walk

Top attraction nearbyBrockhole on Windermere

1.1 km 14 min walk

Dining nearby 20 Restaurants

27 m 1 min walk

Attractions

20
  • Brockhole on Windermere1.1 km 14 min walk
  • Zip World Windermere1.1 km 14 min walk
  • Stock Ghyll Force2.5 km 31 min walk
  • Holehird Gardens2.8 km 35 min walk
  • Orrest Head Viewpoint3.9 km

Restaurants

20
  • Blue Smoke on the Bay27 m 1 min walk
  • Windermere Restaurant44 m 1 min walk
  • The Gaddum1.1 km 13 min walk
  • Thegaddum Restaurant1.3 km 17 min walk
  • Ambleside Fish & Chips1.4 km 17 min walk

Transit

20
  • Low Wood HotelBus27 m 1 min walk
  • BrockholeBus1.2 km 15 min walk
  • Brockhole National Park CentreBus1.2 km 16 min walk
  • BrockholeFerry1.2 km 16 min walk
  • Windemere Lake CruisesFerry1.4 km 18 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing