The Westerner - Extended Stay

I like that you can book by phone and get your room door code by text, without having to deal with employees if you don't want to. Housekeeping only comes if scheduled, so you can sleep in. Weekly stays are cheap, pets are allowed, and the free breakfast has no limits that I saw. Bacon is hard to find there, but there's plenty of everything else. The inside is beautiful and there's an indoor pool. I just wish there were more than one location. The part I really didn't like was dog poop all over the place, even by the doors. When I asked why it wasn't cleaned up or why dog owners weren't required to pick it up by law, the answer was, “we are really dog friendly.” I don't want that on my shoes because of lazy dog owners. Other than that, it's a great hotel.

The outside looks nice and there are some good amenities, but the rooms felt very Motel 6. We had to tug at the door to get the lock to open. Most of the outlets didn't work, so we had to unplug the TV or fridge to use the microwave. The website says breakfast is free, but downstairs the only free choices were cereal or waffles and coffee. We don't mind paying for a good breakfast, but this wasn't it.

Update 2: The property issued a refund. I still recommend avoiding this location at all costs. Update: The owner contacted me and said he would refund me if I took down this review. I'm not going to do that, and I still expect the refund. The owner clearly saw that the listing said pets were free because it was changed by the next morning. Being gaslighted by a hotel is something else. I'll add this to the complaint with the attorney general. Original: The listing said pets stayed free, but they tried to charge me $20 at check-in. I got a refund and went somewhere else. Based on the reviews, the business doesn't seem to shy away from shady practices. I submitted a complaint to the Texas Attorney General for false advertising.

The room was loud until 10pm because of the noise echoing from the pool and lobby, and it's right off a busy highway. We won't recommend this hotel. We paid extra for a double queen deluxe instead of a standard room, but it was terrible. One bed was okay, while the other was old, creaky, and uncomfortable. The outlets by the bed wouldn't charge our phones, and the alarm clock was completely broken, left sitting on an old nightstand for no reason. Turning on the heat brought a strong old smell, like the heater might catch fire. There was no bathroom vent fan, and the coffee pot's water compartment had bits of plastic in it and wasn't clean or ready to use. Almost nothing had been updated except the floor and comforters. The room needed paint, and the curtain came loose when we closed it because it was barely hanging by a nail. Breakfast only includes the basics. Eggs, bacon, or anything else cost extra per plate.