HomeStay - B&B - Near South Boston - JFK-Umass Area

I no longer felt safe staying at Homestay BnB Near Boston after what happened, and told Expedia I wouldn't stay there even if I got no money back. They took my complaint seriously and gave me a full refund. I've booked flights, hotels, and car rentals through Expedia for over 15 years without anything like this happening before. I appreciate their support and professionalism. I'd booked two consecutive reservations in January through Expedia for May 29, 2025, when I planned to attend my son's graduation, a once-in-a-lifetime family milestone. The total was $405.49, and I knew Boston would be busy during college graduation season. On May 20, after the cancellation deadline had passed, the owner called unexpectedly and demanded I cancel. I hadn't asked to cancel. I was driving and asked him to call back. When I returned the call, he said the bookings were at two different nearby properties, which I told him wasn't a problem. He grew increasingly aggressive, rude, and controlling instead of resolving anything. He told me to leave a 5-star review, then ask Expedia for a refund, and said he might cooperate after that. It was clear he was saying no review meant no refund, and demanding that I lie in my review to get my money back. His tone was threatening and derogatory. I'd never been spoken to like that in the travel industry. I stayed calm and polite, but the verbal abuse was alarming. Afterward, I saw that his rooms were sold out. That confirmed my suspicion that he was trying to make me cancel so he could rebook at a higher rate because of demand. His behavior was manipulative, unethical, and abusive. I don't think he should be allowed to list on Expedia or another platform. I'm sharing this so others don't go through the same thing. Avoid this property at all costs.

The owner was hostile on the phone and not helpful. You'll be sharing an apartment with HIS KIDS while you're there. How are you comfortable renting to strangers when your kids will be staying there too? A lot of the rules are really weird, and you can see some attached. There must be cameras everywhere to keep track of such specific things. Men, remember to sit down when you pee!

I got a confirmation email saying I had 24 hours to cancel, but that arrived 20 hours after I booked. When I did need to cancel, I only got half my money back. I called to ask about a full refund and got a nasty, condescending attitude. All he needed to do was tell me to contact Expedia.

The owner sends a long list of rules after you book, including a rule that men should sit to pee and another saying to dress modestly in case his children wander around. There are plenty more rules too, and the whole thing is extremely strange. Don't book this place.