Renaissance Charlotte Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Delores F.
The restaurant breakfast was good. Raqueal was our waitress, and she was pleasant and attentive, making us feel at home. Subodh, the line cook, made my omelette just right. During my stay Monday, February 23-28, everyone treated us kindly. The room was clean and smelled fresh. The gym equipment looked nice, though we didn't use it. I enjoyed the stay.
Grace H.
We stayed here ahead of an early flight to California. The hotel seems quite new, and our room was lovely and clean. We had lounge access and enjoyed wine, cheese and crackers, and some other snacks. The lounge staff member was lovely, Lorraine, I think. John Hadeem drove us to the airport; he was charming, on time, and handled our bags. Highly recommend.
Caleb T.
After 24 hours of travel, getting the hotel shuttle at Charlotte Douglas was easy. John was informative and answered our questions. The hotel staff greeted us with smiles and were very friendly, and our room was perfect. We enjoyed the stay and would definitely come back and recommend it to anyone visiting Charlotte.
Janet H.
Tony was the only Customer Service Representative at the Front Desk when we arrived, and he answered our questions with patience and a smile. My husband and I felt very comfortable talking with him. He was polite and professional throughout, and as someone who expects great customer service, I wasn't disappointed. He provided quick, friendly, efficient help and showed real professionalism. Quality customer service matters for an organization to grow, be profitable, and succeed. Tony is an asset. We had a great experience with him. Kudos, Tony!
Maria D.
Tony at the front desk made a great first impression. They welcomed me warmly, handled everything efficiently, and patiently answered all my questions, which made the whole process smooth and stress-free. Their friendly, professional manner and willingness to go above and beyond really stood out. You can tell they take pride in the job. Outstanding service.
Amenities
Everything available at this property
General Services
23 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Room service
- Smoke Detector
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Microwave oven
- Car rental
- Tour assistance
- Hiking
- Cycling
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Free internet
Parking
3 available- Electric car charging
- Parking
- Parking nearby
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
3 available- Business center
- Fax and copy machine
- Conference Hall
Recreation & Wellness
2 available- Spa tub
- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Beach facilities
- Pool facilities
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed
Room Amenities
5 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.1 km 14 min walk
4.1 km
581 m 7 min walk
9 m 1 min walk
Attractions
20- Billy Graham Library581 m 7 min walk
- Exit Strategy2.5 km 31 min walk
- Sullenberger Aviation Museum4.5 km
- Freedom Park6.5 km
- Harvey B. Gantt Center for African-American Arts + Culture7.2 km
Restaurants
20- Clock Tower9 m 1 min walk
- 24Hundred Cafe518 m 6 min walk
- Compass Group Usa Division520 m 7 min walk
- Vegan To-go538 m 7 min walk
- The Dairy Barn576 m 7 min walk
Transit
20- Charlotte-Douglas International AirportAirport4.1 km
- Northbrook International UltraportAirport54.8 km
- Cascade Pointe Blvd & Tyvola RdBus1.1 km 14 min walk
- VA Hospital OutboundBus1.1 km 14 min walk
- Perimeter Pointe Pkwy & Glen Lake DrBus1.6 km 20 min walk

Stay rules
Important conditions for your stay